Group Insurance Team Lead, Claims – STD

🕒 vor 1 Monat

🏈 Alabama, Arizona, +25 weitere Bundesländer – Remote

infoinfo

💵 $89.000 - $147.000 / Jahr

⏰ Vollzeit

🟠 Senior

🔒 Versicherung

👻 Geisterscore 25%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Prudential Financial

Prudential Financial

10.000+ Mitarbeiter

Gegründet 1875

💸 Finanzen

🛡️ Versicherung

🏠 Immobilien

Finance • Insurance • Real Estate

Prudential Financial ist ein multinationaler Marktführer im Bereich Finanzdienstleistungen mit Niederlassungen in den USA, Asien, Europa und Lateinamerika. Mit einer langen Tradition in Lebensversicherung und Vermögensverwaltung unterstützt das Unternehmen sowohl private als auch institutionelle Kunden dabei, ihr Vermögen zu vergrößern und zu schützen. Prudential bietet eine Vielzahl von Produkten und Dienstleistungen an, darunter Lebensversicherungen, Rentenversicherungen, Dienstleistungen im Zusammenhang mit der Altersvorsorge, Investmentfonds, Vermögensverwaltung und Immobiliendienstleistungen.

Beschreibung

• Lead the team to achieve customer service and claims management excellence • Ensure accuracy of benefits paid on disability claims based on deductible sources of income, offsets, and contractual provisions • Monitor, track, and analyze reporting to ensure appropriate offset management of claims • Develop effective action plans to improve team and individual performance • Build and maintain internal and external customer relationships • Provide direct reports with ongoing support, training, feedback, coaching, and recognition • Drive employee engagement and continuous process improvement • Identify potential successors and emerging leaders for key leadership positions • Ensure team compliance with risk identification, assessment, monitoring, control, and escalation obligations

🎯 Anforderungen

• Minimum of three years in Group Insurance Operations or claims experience required • Proven understanding of STD/Absence/Paid Leave claim management processes and offset management required • Strong critical thinking, mathematical, problem-solving, decision-making, and analytical skills required • Detail oriented with solid interpersonal skills • Proven strong Customer Service skills • Prior coaching, mentorship, or leadership skills required • Ability to problem solve independently • Proven focus on continuous improvement • Ability to collaborate across business • Strong verbal and written communication and time management skills required • Proficiency in Teams, MS Word, and Excel • Direct supervisory experience is a plus • Bachelor’s Degree preferred

🏖️ Vorteile

• Market competitive base salary with yearly bonus potential • Medical, dental, vision, life insurance, and disability insurance • Paid Time Off (PTO) • Parental and military leave • 401(k) plan with company match up to 4% • Company-funded pension plan • Wellness Programs including up to $1,600 a year reimbursement for personal wellbeing purchases • Work/Life Resources supporting parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development • Education Benefit financing traditional college enrollment toward an approved degree and accredited certificate programs • Employee Stock Purchase Plan allowing shares to be purchased at 85% of the lower of two prices • Eligibility for a discretionary annual incentive program

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