Extended Service Contract Sales Representative

đź•’ vor 1 Monat

🤠 Texas – Remote

infoinfo

đź’µ $20 / Stunde

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

🤑 Vertrieb

🚫👨‍🎓 Kein Abschluss erforderlich

đź‘» Geisterscore 2%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

Jetzt Bewerben
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Logo of Qualfon

Qualfon

10.000+ Mitarbeiter

GegrĂĽndet 1995

📣 Marketing

📦 Logistik

🏥 Gesundheitswesen

Marketing • Logistics • Healthcare

Qualfon ist ein umfassender Anbieter von Lösungen für das Kundenengagement, spezialisiert auf Dienstleistungen wie Contact Center-Operationen, digitales Marketing, Datenanalyse und Fulfillment. Das Unternehmen konzentriert sich auf die Verbesserung von Kundeninteraktionen und die Umsatzsteigerung durch eine Mischung aus innovativen Marketingstrategien und Backoffice-Unterstützung. Mit einem starken Engagement für Kundenbetreuung strebt Qualfon an, die Kundenbindung und -zufriedenheit in verschiedenen Branchen zu verbessern.

Beschreibung

• Handle inbound customer calls regarding extended service contracts • Educate customers on coverage options, benefits, and value • Assess customer needs and recommend tailored solutions • Conduct permission-based follow-up calls with sales leads • Document customer interactions and sales outcomes • Deliver clear, professional product presentations • Serve as a Subject Matter Expert and Brand Ambassador • Complete ongoing sales, product, and compliance training • Meet sales, quality, productivity, and KPI goals • Participate in coaching and performance development • Address customer inquiries and provide recommendations as needed • Manage multiple tasks while maintaining strong organization • Apply feedback and coaching quickly and effectively

🎯 Anforderungen

• 2+ years of consultative or solutions-based sales experience • Proven success in commission-based sales • 1+ year of customer service experience, preferably in a call center • High school diploma/GED required; college preferred • Strong verbal, written, and active listening skills • Professional, customer-focused communication style • Excellent organization, multitasking, and time-management skills • Proficient with Windows, Microsoft Office, and web-based systems • Ability to complete required testing and obtain necessary licensing • Must meet background screening requirements • Reliable attendance and schedule flexibility • Receptive to coaching and able to apply feedback quickly • High-speed Internet via wired ethernet connection; no Wi-Fi, satellite, cellular hotspot, or cellular internet • Upload speed of 3 Mbps and download speed of 10 Mbps • Internet service provider must be highly stable with 1% or less packet loss • Latency under 100 ms • USB headset with noise-canceling microphone; 3.5 mm and gaming-style headsets are not approved • Available cell phone or tablet for required 2FA software • 2nd computer monitor required

🏖️ Vorteile

• Further education and earn a college degree through Qualfon University • FREE access to personal and professional support through care coaches • Set schedules; majority of shifts are 40 hours per week • Medical, dental, vision, and life & accident insurance for full-time employees • Paid Time Off (PTO)

Jetzt Bewerben

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