Senior Account Manager – IAA

🕒 vor 4 Monaten

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $84.870 - $127.310 / Jahr

⏰ Vollzeit

🟠 Senior

💰 Account Manager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Ritchie Bros.

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

🛍️ eCommerce

🚗 Transport

💰 Post-IPO Equity im 2023-01

eCommerce • Transport • Construction

Ritchie Bros. ist ein führender Auktionator, der sich auf den Verkauf von schweren Maschinen und Lastwagen für verschiedene Sektoren wie Bauwesen, Landwirtschaft und Öl & Gas spezialisiert hat. Sie führen weltweit Live- und Online-Auktionen durch, die es Käufern und Verkäufern erleichtern, online teilzunehmen. Mit einer breiten Palette von Kategorien, einschließlich Kräne, Gabelstapler und mehr, bietet Ritchie Bros. Finanzierungsoptionen und Partnerschaften mit Versanddienstleistern, um den einfachen Transport von Gütern weltweit zu ermöglichen.

Beschreibung

• Responsible for leading the Commercial Lines and Special Lines end-to-end salvage process for a large-scale provider. • Consulting providers on the auction process. • Distributing operational performance metrics. • Monitoring cycle times. • Implementing and providing oversight for new services, processes, and geographic markets. • Interacting with IAA Operations, Sales, and corporate personnel. • Providing performance and industry insights and meeting regularly with key business partners. • Offering superior customer service while providing customer daily assistance with communication between IAA branches, title centers, and release centers. • Supporting provider(s) with ad-hoc reporting requests and using data to support solutions and results. • Monitoring SLA compliance and working with operations and title teams to determine cause and appropriate action plan in instances where compliance is not met. • Facilitating resolution of provider(s) complaints and working with necessary internal teams to address areas of concern. • Finding innovative solutions to solve for complex problems. • Creating and working with IAA data team to provide report framework on data request from provider(s) and IAA operations. Analyze, interpret, and communicate requests. • Building and maintaining strong business relationships with providers.

🎯 Anforderungen

• 5+ years of commercial lines insurance knowledge/experience developing partnerships with vendors and customers. • Candidate must show a level of executive presence with key external partners. • Candidate must show history of tactful and positive dealings with all levels of personnel within an organization, internal and external. • Highly proficient in data analysis and data interpretation. • Ability to present complex performance trending and insights in an engaging and effective manner. • Strategic thinker, capable of creating complex business solutions, independently when needed. • Exhibit leadership skills and capable of leading a team through projects and new product initiatives. • Able to effectively influence internal and external stakeholders to favorable outcomes. • Excellent oral presentation and written communication skills essential. • Demonstrate great collaboration skills, with a willingness to work with cross-functional teams. • Capable of multi-tasking, prioritizing, and adjusting schedules to meet multiple deadlines. • Proficient in Microsoft suite of products. • Candidate would ideally have experience with data analysis and visualization, worked or have prior client/vendor experience and/or an insurance background. • Ability to travel approximately 25% for work purposes.

🏖️ Vorteile

• health insurance • 401K • STD/LTD • Life Insurance/AD&D • paid holidays • vacations