Service Planning Specialist

🕒 vor 9 Tagen

🌴 South Carolina – Remote

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⏰ Vollzeit

🟢 Junior

🚫👨‍🎓 Kein Abschluss erforderlich

👻 Geisterscore 10%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Rentokil Pest Control North America

Rentokil Pest Control North America

10.000+ Mitarbeiter

Gegründet 1930

🏥 Gesundheitswesen

📦 Logistik

👥 B2C

Healthcare • Logistics • B2C

Rentokil Schädlingsbekämpfung Nordamerika ist ein Unternehmen, das sich auf Schädlingsbekämpfungsdienste in ganz Nordamerika spezialisiert hat. Sie bieten Lösungen für sowohl Wohn- als auch Gewerbeimmobilien an, um Schädlinge effektiv zu kontrollieren und zu beseitigen. Bekannt für ihre umfangreiche Expertise im Schädlingsmanagement, konzentriert sich Rentokil darauf, sichere, effektive und umweltverantwortliche Dienstleistungen zur Lösung von Schädlingsproblemen anzubieten, die von Insekten bis zu Nagetieren reichen. Ihre umfassenden Programme sind darauf ausgelegt, Gesundheit, Eigentum und die Qualität der Umwelt zu schützen.

Beschreibung

• Use route analysis software and work-order data to create effective and efficient daily and weekly tactical route plans • Adjust territory plans for assigned branch locations • Analyze plans, resource availability, and territory • Maintain geographic codes, addresses, and customer information • Report daily metrics to the Service Planning Supervisor and Branch Managers/Technicians • Communicate routes within assigned territories to service personnel • Summarize and review plans daily with the Service Planning Supervisor • Create daily summary reports and provide them to the supervisor • Perform other duties as assigned • Collaborate with planning and scheduling leadership, branch managers, service managers, technicians, contact center colleagues, North America managers and colleagues, and key customers

🎯 Anforderungen

• Advanced knowledge of routing and scheduling software systems • Advanced knowledge of the company’s branch service department, resources, territory structure, recurring-service planning, and schedule availability for unplanned demand • Verbal and written communication skills, including public speaking • Analytical skills and attention to detail • Advanced skills with MS Office applications: Word, Excel, Outlook, and PowerPoint • Ability to read, analyze, and interpret business documents, maintenance instructions, procedural manuals, and/or government regulations • Ability to manage multiple, repetitive tasks • Basic understanding of texting software or other software needed for the role • Ability to interact effectively with co-workers and the public • Basic knowledge of the company’s operating systems • High school diploma, GED, or equivalent combination of education and/or experience in the service industry • 1–2 years of related experience as a dispatcher and/or customer service agent • Ability to move up to 10 pounds occasionally • Ability to sit for long periods while using computers, phones, and other office equipment • Fingering and repetitive-motion ability for typing and related tasks • Ability to communicate verbally and receive detailed oral information • Close visual acuity for preparing and analyzing data, viewing computer screens, and reading • Must work inside working conditions • Must meet applicable employment requirements for a drug-free workplace

🏖️ Vorteile

• Benefits start Day 1 for Full-Time Colleagues with no waiting period • Professional and personal growth opportunities • Multiple avenues to grow your career • Training and development programs • Tuition reimbursement benefits for full-time colleagues • Medical, dental, vision, disability, and life insurance • 401(k) retirement plan with company-matching contributions • Vacation days and sick days • Company-paid holidays and floating holidays • Health, safety, and flexibility prioritized • Performance incentives offered for many roles • Promotion-from-within opportunities

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