Account Executive, EMEA

🕒 vor 3 Monaten

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respond.io

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2022

💼 Beratung

📣 Marketing

🛍️ eCommerce

💰 €7.000.000 Series A im 2022-09

Consulting • Marketing • eCommerce

respond. io ist eine umfassende Plattform zur Verwaltung von Kundenunterhaltungen, die die Gewinnung und Umwandlung von Leads über verschiedene Messaging-Apps erleichtert. Sie ermöglicht es Unternehmen, mit Leads aus verschiedenen Quellen zu kommunizieren, Chat-Antworten zu automatisieren und Unterhaltungen an die richtigen Mitarbeiter zu leiten, um den Verkaufsprozess zu optimieren. Die Plattform integriert sich auch mit CRM-Systemen, um nahtlose Updates und Einblicke in Kundeninteraktionen bereitzustellen, wodurch Marketing- und Kundenbindungsstrategien verbessert werden.

Beschreibung

• Be the driving force behind our revenue growth by proactively seeking new opportunities. • Own and manage the sales cycle from discovery to close, including qualification, solution presentation, negotiation, and closing. • Educate potential customers on the immense value that respond.io offers. • Provide tailored solution recommendations based on customers' unique business needs and usage patterns. • Manage multiple customer relationships simultaneously, guiding them through various stages of the sales process. • Handle inbound customer inquiries with finesse, effectively addressing billing, legal, security, and technical concerns. • Act as the advocate for our customers, collecting valuable feedback to fuel ongoing improvements, including product enhancements. • Stay informed about industry trends, competitive offerings, and emerging technologies to effectively position the company’s products in the market. • Assist with additional tasks and responsibilities as needed to contribute to the team's success. • Work closely with the Customer Success team and other teams to ensure smooth handover of clients and alignment on client feedback and product improvements. • Develop strategic plans for targeted key accounts to expand usage and identify opportunities for upsell and cross-sell, ensuring long-term success and client satisfaction.

🎯 Anforderungen

• Prior experience in B2B SaaS sales, with a proven track record of success in selling to mid-market accounts within the EMEA region. • Exceptional proficiency in clear and concise spoken and written English and Spanish is a Must. • A track record of successfully closing sales deals within a B2B SaaS company is highly preferred. • You're passionate about identifying customer needs and ensuring their satisfaction. • An ambitious and goal-driven mindset is crucial for success. • You thrive in a flexible and dynamic environment, showing resilience in the face of challenges. • While not required, the ability to speak French is a valuable asset. • Familiarity with solution selling or similar methodologies.

🏖️ Vorteile

• Flexible working environment and working hours that fit your lifestyle, wherever you're based. • Virtual events like talent shows, Among Us nights, and online game sessions to keep the fun going, no matter where you are! • Become part of an amazing culture with smart, collaborative teammates who actually care about each other's growth and success. • Highly competitive compensation package.