Collections & Forderungsmanagement Specialist (m/w/d)

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roadsurfer

WebsiteLinkedInAlle Stellen

501 - 1000 Mitarbeiter

Gegründet 2018

🚗 Transport

🛍️ eCommerce

👥 B2C

💰 Venture Round im 2021-07

Transport • eCommerce • B2C

roadsurfer ist ein führender Anbieter von Wohnmobil- und Campervan-Vermietungen und bietet eine breite Auswahl voll ausgestatteter Fahrzeuge für abenteuerliche Roadtrips in Nordamerika und Europa. Mit über 90 Mietstationen ermöglicht roadsurfer Kundinnen und Kunden, in ihrem eigenen Tempo zu reisen, und schafft einzigartige Reiseerlebnisse, die Komfort und Mobilität vereinen. Das Unternehmen setzt alles daran, unvergessliche Reisen zu ermöglichen, indem es Reisenden die Freiheit gibt, entlang ihrer Route malerische Ziele und verborgene Schätze zu entdecken.

Beschreibung

• Identify and implement automation and AI use cases across payment allocation, dunning, and fraud detection • Manage and continuously improve payment flows, refunds, and outstanding receivables • Build a fact-based understanding of payment behavior and anomalies (fraud patterns) • Work closely with Customer Service, Legal, Damage Invoicing, and IT to develop integrated solutions • Collaborate with external market partners such as Crefo outside Germany to improve credit assessment processes

🎯 Anforderungen

• Completed vocational training in a commercial or financial field with experience in payment processing, receivables management, or accounting, or a degree in business administration • You get to the bottom of why payments are outstanding, think creatively about solutions, and take ownership of getting them resolved, regardless of how complex the situation is • Analytical mindset and an affinity for automation and process-oriented work • Fluency in German and English is a must • Experience with SAP S/4HANA is a plus

🏖️ Vorteile

• TEAM SPIRIT & TEAM EVENTS: Look forward to a friendly atmosphere with flat hierarchies, lots of fun, and great team spirit, as well as regular team events like group sports sessions, pizza & beer nights, and more. • FLEX WORK & WORKATION: Enjoy flexibility in working hours with our Flex Work Policy, allowing you to alternate between office days and home office days, and even work for one month per year from anywhere in Europe. • PERSONAL DEVELOPMENT: We support your personal and professional growth through an individual growth plan and our in-house academy. • CAMPER BUDGET: You’ll receive an annual free rental for our campers, so you can experience the #happyroadsurfing lifestyle yourself. • JOB BIKE: Stay fit with our job bike offer. • DISCOUNTS: Take advantage of our corporate benefits platform, the Travel Industry Card, and family & friends discounts. • THE PLACE TO BE: Enjoy a beautiful, bright office equipped with everything your heart desires, including a ping pong table and foosball. • OFFICE DOGS: Dogs are more than welcome at our office!