Senior Insurance Claims Specialist

🕒 vor 2 Monaten

🌽 Illinois, Iowa, +1 weitere Bundesländer – Remote

🌽 Illinois – Remote 🌾 Iowa – Remote 🧀 Wisconsin – Remote

💵 $22 / Stunde

⏰ Vollzeit

🟠 Senior

📋 Schadensspezialist

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Rosecrance Behavioral Health

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 1916

🧘 Wellness

🤝 Non-Profit

Wellness • Non-profit

Rosecrance Behavioral Health ist ein missionsgetriebener Anbieter für Verhaltensgesundheit, der umfassende, ergebnisorientierte Behandlungen für psychische Erkrankungen und Substanzstörungen anbietet. Mit mehr als 100 Jahren Erfahrung und über 60 physischen und virtuellen Standorten im oberen Mittleren Westen bietet Rosecrance stationäre, ambulante, teilstationäre Behandlungen, intensivierte ambulante Versorgung, Entgiftung, medikamentenunterstützte Behandlungen (einschließlich SPRAVATO und TMS), Sober Living und familienzentrierte Dienste. Die Organisation betreibt eine Stiftung, die karitative Pflegeleistungen anbietet, bietet Gemeinschafts- und Berufsausbildung durch Rosecrance Learning an und legt Wert auf individualisierte, evidenzbasierte Pflege, um Kunden und Familien zu helfen, eine dauerhafte Genesung zu erreichen.

Beschreibung

• Review and process all BC/BS and Commercial high dollar claims (over $10,000) for denials, payor issues and payment trends. • Submit, process and track all appeals for BC/BS and commercial payors. Maintain knowledge of ERISA laws governing employee benefit plans and manage the appeal process for these claims. • Assist A/R staff with complex claim issues they are unable to resolve in a timely manner. • Track and trend all Single Case Agreements. Work closely with Contracting on any SCA payment issues / concerns. • Review payments for BC/BS and commercial payors for rate validation according to our contracts. • Track all denial outcomes for payment, write-offs and transfers to client liability. Identify the root cause for the adjustments to client accounts. Work with management to review adjustment trends and identify potential solutions. • Help maintain integrity of accounts receivable ledger, including aged receivable monitoring on an ongoing basis. • Responsible for maintaining current knowledge of revenue components including benefit plans, contract terms and rates and billing forms and codes. • Check status of claims through use of telephone, websites and/or other means available. • Document adjustments needed to patient accounts. • As needed, participate in phone conference calls with payors. • Pursue collection activities and follow up for balances outside of established norms. • Coordinate collection activities with outside agencies, including court appearances, as needed. • Provide feedback & education management with regards to issues that impact revenue flow. • Provide appropriate documentation and reports designed to assist in fiscal management of the agency. • Serve as a member of the SWAT Team and participate in team meetings. • Serve as a member of the Revenue Cycle Team and participate in all team meetings and activities. • Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Ethics. • Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance. • Deliver exceptional customer service consistently to every customer. • Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance. • Assume other related responsibilities as assigned by management.

🎯 Anforderungen

• High School diploma or GED • Minimum of ten years’ experience in researching and solving high dollar complex insurance claims and denials. • Computer proficiency in a Windows environment, knowledge of Microsoft Office products with an emphasis in Excel. • Adequate written skills to accurately complete required documentation within the time frames prescribed • Excellent organizational and customer service skills • Must be emotionally and medically able to perform essential job responsibilities • Must be free from active or infectious diseases

🏖️ Vorteile

• Medical, dental, and vision insurance (multiple plan options to meet your needs) • 401(k) with employer match & discretionary contribution • Group Life Insurance, LTD and AD&D • Tuition assistance & licensure/certification reimbursement • Paid Time Off, sick time, bereavement leave • Referral program earning up to $1,000 per hire! • Wellness program, including an on-site gym at select facilities • Discounts at participating retailers • Daily pay available through UKG Wallet for financial flexibility