Network and Telecoms Technical Lead

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🕒 vor 17 Tagen

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🟠 Senior

🧑‍💻 Full-Stack-Entwickler

🇬🇧 UK-Skilled-Worker-Visum-Sponsor

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👻 Geisterscore 10%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

Cloud

Switching

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Logo of RS

RS

5001 - 10000 Mitarbeiter

GegrĂźndet 1937

🤝 B2B

💼 Beratung

B2B • Sales • Consulting

RS ist ein globaler B2B-Digitalvertrieb und E-Commerce-Zielort, der Produkte und ServicelÜsungen fßr Industriedesign, Fertigung, Wartung und Reparatur anbietet. Als an der FTSE gelistetes, milliardenschweres Unternehmen, das in ßber 30 Ländern tätig ist und täglich Zehntausende von Paketen an professionelle Kunden versendet, bietet RS Online-Produktkataloge, technischen Support und VersorgungslÜsungen fßr Hersteller, Serviceteams und Wartungsprofis an.

Beschreibung

• Support BAU operations, projects and incident resolution with vendors and partners to minimise business impact • Ensure Network and Telecommunications services meet contractual, architectural, security and availability requirements • Manage supplier and vendor relationships, including service reviews, contract renewals and service performance • Liaise between IT Operations, Business Change, IT Delivery, support teams and third-party providers • Review and approve changes and attend CAB meetings • Support transition of new and changed services into support • Support financial governance, resource planning, certificate management, vulnerability patching and other operational controls • Identify and implement service improvements, cost-saving opportunities and continuous improvement initiatives • Help ensure the performance, availability and support of global network, telephony, security, fixed and wireless services • Work across Cisco Switching & Routing, FMC, WLC, ISE, Catalyst Center and FortiGate platforms

🎯 Anforderungen

• Hands-on experience of Cisco switching and routing CLI • Firewalling experience advantageous • Experience of multinational telecoms provision and support, including network infrastructure, WAN, LAN, mobile, telephony, data centres and cloud partners • Clear understanding of ITIL principles and Incident, Problem, Change and Release Management processes • ITIL Foundation preferred • Extensive experience of defining, supporting and managing the lifecycle of Network and Telecommunications services • Experience of managing outsourced support teams, suppliers and vendors, including contractual obligations, SLAs and formal supplier relationship management • Strong stakeholder management and communication skills, including engagement at board level • Ability to translate technical information into business terminology • Experience of working in a matrix-managed environment, with awareness of budgets and cost control processes • Strong decision-making skills and ability to maintain clear and focused thinking under high-pressure situations • Ability to keep updated on technology trends and solutions within the Network and Telecommunications arena • ITIL v3 Practitioner or ITIL 4 Managing Professional (or equivalent) desirable

🏖️ Vorteile

• Short-term incentive opportunity • Pension/retirement • Life assurance • Salary finance (payroll deduction loan scheme) • Medical plans • Health screening • Critical illness cover • Disability insurance • Holiday / paid time off • Employee assistance programme • Discounted gym/health club membership • Transportation assistance schemes (e.g., cycle to work, travel loans, car leasing) • Onsite catering/lunch vouchers • Retail discounts • Spotlight global recognition programme

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