Senior Director, Services Sales Solutions Architect

🕒 vor 8 Tagen

⚔️ Virginia – Remote

infoinfo

💵 $218.400 - $365.200 / Jahr

⏰ Vollzeit

🟠 Senior

💻 Lösungsingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Salesforce

Salesforce

10.000+ Mitarbeiter

Gegründet 1999

💼 Beratung

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce ist die weltweit vertrauenswürdigste Plattform für Customer Relationship Management (CRM), die entwickelt wurde, um Marketing-, Vertriebs-, Handels-, Service- und IT-Teams zu vereinen und Kundenbeziehungen zu verbessern. Es bietet Lösungen wie Sales Cloud zum Abschluss von Geschäften, Service Cloud für Kundensupport und Marketing Cloud zum Aufbau dauerhafter Kundenbeziehungen. Salesforce fördert das Wachstum von Unternehmen jeder Größe mit seiner umfassenden Plattform, die autonome KI-Agenten und vereinheitlichte Daten umfasst. Das Unternehmen unterstützt Lernen durch sein Trailhead-Programm und bietet geführte Pfade zur Entwicklung von Salesforce-, digitalen und Soft Skills an. Über 150. 000 Unternehmen vertrauen Salesforce, das nicht nur durch seine Technologie, sondern auch durch sein Engagement für bessere Geschäftspraktiken und Gemeinschaften hervorsticht.

Beschreibung

• Lead technical pre-sales activities for Salesforce Core/PSS and related cloud products • Prescriptively shape, scope, and solution applications and functionality • Serve as a trusted technical advisor to Salesforce customers, Sales, and Professional Services teams • Quantify business value and help sales teams scope expected engagement outcomes • Develop comprehensive implementation proposals with Account Partners and organizational SMEs • Develop technical solutions for customer missions and objectives • Size effort, team size, team makeup, and project duration • Identify technical challenges involving integrations, usability, security, data migration, and third-party solutions • Correctly scope projects, including people, skills, and timeframe • Provide Salesforce Core/PSS subject matter expertise and best practices • Provide oversight and governance for pre-sales solutioning and architecture on large multi-cloud implementations • Support client Services renewals by aligning customer success with the professional services roadmap • Mentor and support team members on complex scoping efforts • Lead development of client-specific proposals, SOWs, and staffing plans • Lead strategic pre-sales initiatives and programs • Manage multiple strategic clients simultaneously • Build trusted customer relationships and executive alignment with customer IT leaders • Mentor Services Sales Solutions Architects • Inspire team members, amplify organizational knowledge, and support an inclusive workplace • Continue professional growth and development

🎯 Anforderungen

• 5+ years of direct experience delivering and/or overseeing applicable solutions • 12+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise • 2+ years of sizing and scoping applicable projects • Salesforce System Architect Certification or comparable • Ability to travel up to 25% • Certified Technical Architect preferred • 5+ years operating in a pre-sales environment, shaping and scoping large and complex implementation projects preferred • 5+ years of enterprise-level project or program management experience preferred • Demonstrated technical and/or functional aptitude • Extremely strong written and verbal communication skills, executive-level presence, and client advisory experience • Ability to influence group audiences, facilitate solutioning, and lead discussions on solution architecture tradeoffs, road mapping, enterprise transformation strategy, and executive-level requirement gathering • Strategy development, problem-solving, business development, technology understanding, and operational acumen • Experience leading teams of architects to deliver complex solutions • Excellent analytical and problem-solving skills • Ability to build working relationships across multiple functions and levels, mediate conflict, and foster healthy dialogue • Must be a U.S. citizen, U.S.-born or naturalized • Must not hold dual citizenship • Must agree to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position • Deep understanding of Salesforce Core/PSS; government solutions preferred • Ability to scope Salesforce projects and integrations with ancillary technology stacks • Pre-sales solutioning experience with Solution Engineers • Rapid prototyping using AI acceleration tools • Public sector expertise • Salesforce platform expertise

🏖️ Vorteile

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Incentive compensation may be available for eligible roles • Equity may be available for eligible roles • AI agents to accelerate impact • Reasonable accommodation during the application or recruiting process

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