Services Sales Solution Architect

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

🔴 Experte

💻 Lösungsingenieur

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

👻 Geisterscore 46%

Was es bedeutet: wie wahrscheinlich diese Stelle offen bleibt, ohne dass aktiv eingestellt wird.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Salesforce

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

Gegründet 1999

💼 Beratung

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce ist die weltweit vertrauenswürdigste Plattform für Customer Relationship Management (CRM), die entwickelt wurde, um Marketing-, Vertriebs-, Handels-, Service- und IT-Teams zu vereinen und Kundenbeziehungen zu verbessern. Es bietet Lösungen wie Sales Cloud zum Abschluss von Geschäften, Service Cloud für Kundensupport und Marketing Cloud zum Aufbau dauerhafter Kundenbeziehungen. Salesforce fördert das Wachstum von Unternehmen jeder Größe mit seiner umfassenden Plattform, die autonome KI-Agenten und vereinheitlichte Daten umfasst. Das Unternehmen unterstützt Lernen durch sein Trailhead-Programm und bietet geführte Pfade zur Entwicklung von Salesforce-, digitalen und Soft Skills an. Über 150. 000 Unternehmen vertrauen Salesforce, das nicht nur durch seine Technologie, sondern auch durch sein Engagement für bessere Geschäftspraktiken und Gemeinschaften hervorsticht.

Beschreibung

• Lead customers through business, operations, and technology transformation to drive business outcomes in Financial Services and Health and Life Sciences • Cultivate and oversee executive customer relationships and delivery of transformative programs • Oversee adoption and consumption of Salesforce technology, customer relationships, CSAT, and service delivery with account leadership • Act as a strategic advisor to customers, partners, and internal Salesforce teams • Craft innovative cross-cloud technology strategies aligned with enterprise architecture and business results • Participate in pursuit processes for large-scale deals, supporting Services Sellers • Work cross-functionally to deliver pitches, define scope and teams, and contribute to pricing and contractual arrangements • Ensure technical architectures are optimized for elegant client solutions and business outcomes • Develop and lead customer adoption initiatives with Sales, Success, Technology, Products, TMP, and Support teams • Supervise solutions and technical architectures for sophisticated and large customers • Serve as a billable lead architect during discovery and development • Identify and mitigate architectural risks • Lead architecture and design of complex Salesforce projects • Provide architectural guidance to developers, administrators, business partners, and project teams • Advise customers on enterprise architecture and Salesforce's role within it • Develop roadmaps and provide strategic guidance aligned with business objectives and technical solutions • Analyze requirements and assess solution feasibility • Anticipate, mitigate, and manage risks for Salesforce and customers • Contribute to a Principal Architect team utilization target of 50% in a billable capacity • Mentor, coach, and develop Salesforce Professional Services team members • Strengthen consulting, industry, product, competency, and leadership skills across the team • Ensure compliance with industry regulations and standards • Keep current with Salesforce developments and trends • Develop internal processes, artifacts, and methodologies supporting strategic customer service delivery • Collaborate across Regulated Professional Services, Sales, Success, and Product teams to build solution points of view • Support Salesforce product teams in developing industry-specific regulated-vertical solutions • Build an architecture community for collaboration and standardized methodologies • Drive architecture-community enablement aligned with customer needs and cross-cloud platform expertise

🎯 Anforderungen

• 10+ years experience leading enterprise-level technology transformation programs with Fortune 500 companies • 10+ years of relevant consulting experience in professional services • 10+ years of experience leading, managing, coaching, and developing staff • 8+ years of experience with cloud and cloud-based technologies • 5+ years of experience with the Financial Services or Healthcare and Life Sciences industry • 8+ years of experience with data architecture • 8+ years in system-to-system integration, distributed architectures, and event-driven architecture using common ESB platforms like MuleSoft • Bachelor's degree or equivalent experience • Salesforce Certified Technical Architect Achievement desired, or on path to CTA • Experience working with customers to understand and solve business challenges • Knowledge of system development, implementation, and operational readiness concepts, practices, procedures, and deliverables • Knowledge of solution acumen for developing comprehensive operational plans and addressing technical issues • Significant experience leading C-suite customer relationships focused on technology and architecture leaders • Experience working on pursuit teams and participating in proposal development • Executive-level written and oral communication and presentation skills • Willingness to travel up to 80% • Significant experience with security, compliance, scalable architectures, and high-availability application architectures • Knowledge of DevOps and observability concepts • Significant experience helping with strategic roadmap planning with customer executives • Knowledge of Design Thinking and human-centered change processes

🏖️ Vorteile

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Reasonable accommodation during the application or recruiting process