Field Application Specialist – Separations Technology

🕒 vor 8 Tagen

🦀 Maryland, Virginia – Remote

infoinfo

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Sartorius

Sartorius

10.000+ Mitarbeiter

🏭 Fertigung

💼 Beratung

📦 Logistik

Manufacturing • Consulting • Logistics

Sartorius ist ein führender internationaler Partner der Life-Sciences-Forschung und der biopharmazeutischen Produktion.

Beschreibung

• Ensure successful application, implementation, qualification and use of Sartorius’ Separation technologies portfolio (NFF, TFF, UF/DF) • Provide product expertise, application knowledge and technical support throughout the customer process • Support Sales through product positioning, presentations, demonstrations and trials • Support customer evaluations, application assessments and technical consultations • Translate process requirements into product and workflow recommendations • Execute application trials, validations, proof-of-concept activities and customer training • Design, coordinate and document customer-specific evaluation and onboarding plans and outcomes • Troubleshoot customer processes and coordinate corrective actions • Provide application expertise throughout opportunity development • Contribute technical insights, competitive positioning and solution recommendations • Capture customer feedback, application trends and competitive intelligence • Share recommendations with Product Management and relevant stakeholders • Support training of Field Application Specialists and the Sales organization • Train customers on new technologies and support initial start-up operations • Support the Quality Department in quality complaint investigations and resolution • Provide monthly territory activity reports to management

🎯 Anforderungen

• Bachelor's degree in Life Sciences, Biotechnology, Engineering or related field, or equivalent demonstrated professional experience; Master’s degree preferred • 3+ years of experience in process development, MSAT, bioprocessing in biotechnology, biopharmaceutical industry or CDMO manufacturing environment or field experience in a similar role • 1+ years’ in-depth knowledge of TFF, UF/MF/DF, NFF, Viral Filtration and Clarification products, with experience in optimization and process scaling success • Familiarity with life science application experiment technology • Ability to troubleshoot technical and application-related issues in customer environments • Hands-on technical capability, including demos, trials, evaluations and customer training activities • Ability to document application findings, trial outcomes and technical recommendations in a structured manner • Ability to collaborate across Sales, Product Management, Quality and other cross-functional stakeholders in a matrix • Customer orientation and ability to translate customer needs into application solutions • Strong communication and presentation skills • Microsoft Office skills • Willingness to travel >50% • Ability to lift up to 50 lbs • Identification with the core values: Sustainability, Openness, Enjoyment

🏖️ Vorteile

• Bonus • Auto allowance • Mentoring • Leadership programs • Internal seminar offerings • Paid vacation • Sick time • Corporate holidays • Community service day • Flexible work schedules • Comprehensive onboarding, including a virtual online platform • Mutual support, team spirit and international collaboration • Communities on topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network” • Medical plans • Dental insurance • Vision insurance • EAP • Wellness programs • Smart buildings with the latest technology and equipment • 401(k) with generous company match • HSA • FSA (dependent care & healthcare spending) • Transportation Commuter Account • Basic Life Insurance • AD&D • Family Planning & Women’s Health • Health Advocate • Supplemental Life Insurance (employee, spouse & dependents) • Legal Services • LTD & STD • Critical Illness Insurance • Student Loan Tuition Refinance Service

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