Operations Coordinator

Stelle nicht auf LinkedIn

🕒 vor 1 Monat

🏄 California – Remote

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💵 $23 - $25 / Stunde

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 4%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Serve Robotics

Serve Robotics

51 - 200 Mitarbeiter

Gegründet 2017

📦 Logistik

🍽️ Lebensmittel & Getränke

🚗 Transport

💰 €30.000.000 Venture Round im 2023-08

Logistics • Food & Beverage • Transport

Serve Robotics ist ein innovatives Unternehmen, das sich darauf konzentriert, die Lieferbranche mit autonomen Lieferrobotern zu revolutionieren. Das Unternehmen zielt darauf ab, Lieferdienste erschwinglicher, nachhaltiger und bequemer zu gestalten, indem es selbstfahrende Roboter anstelle traditioneller Zwei-Tonnen-Fahrzeuge für kleine Lieferungen wie Burritos einsetzt. Durch eine kommerzielle Vereinbarung mit Uber plant Serve Robotics, bis zu 2. 000 Roboter einzusetzen, was einen bedeutenden Fortschritt im Bereich der autonomen Lieferung darstellt.

Beschreibung

• Oversee and execute daily deployments by coordinating between Field Agents and Piloting teams to ensure on-time robot operations. • Monitor live operations and resolve issues in real time, escalating problems as needed to minimize service disruptions. • Ensure compliance with standard operating procedures (SOPs) by reinforcing adherence to established workflows, safety protocols, and quality measures. • Open or close depots in accordance with scheduled shift. • Track and report key operational metrics (deployment efficiency, service uptime, utilization, etc.) to measure efficiency and highlight areas for improvement. • Implement new processes and protocols as directed, ensuring successful rollout, team adoption, and compliance across all operational teams. • Assist the Sr. Operations Supervisor in daily decision-making to help prioritize resources, balance workloads, and execute test plans. • Support onboarding and training of new Operations Associates, ensuring consistency in role expectations, SOPs, and performance standards. • Provide ad hoc operational support across field operations, piloting, and project initiatives to maintain continuity of service and execution.

🎯 Anforderungen

• Bachelor’s degree in a related field, or equivalent experience (3+ years in operations, logistics, or customer service) • Strong organizational, collaboration, and problem-solving skills. • Ability to remain calm under pressure with a proactive, can-do attitude toward challenges. • Demonstrated ability to work independently with minimal supervision. • Comfort with spreadsheets (Excel or Google Sheets) • Willingness to work flexible hours, including evenings and weekends, as operations require. • Comfortable driving mid-size utility vehicles as needed. • Valid U.S. driver’s license. • Ability to work nights, weekends, and holidays

🏖️ Vorteile

• Offers Equity

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