Head of Product

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Shop Your Way

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10.000+ Mitarbeiter

Gegründet 2009

👥 B2C

💸 Finanzen

🛒 Einzelhandel

B2C • Finance • Retail

Shop Your Way ist eine umfassende Bonusplattform, die es Nutzern ermöglicht, bei Alltagskäufen Punkte zu sammeln und diese für ihre Lieblingsmarken einzulösen. Nutzer können mit der Shop Your Way-App jederzeit auf ihre Punkte zugreifen und zusätzliche Punkte mit der Shop Your Way Mastercard® sammeln. Diese Plattform bietet Werkzeuge wie eine allumfassende Geldbörse, sofortige Punktumwandlungen und eine Browser-Erweiterung, die Nutzer auf Angebote und Gutscheine hinweist. Shop Your Way bietet auch Unternehmen die Möglichkeit, Partner zu werden und Kunden mit ihren Bonuslösungen anzusprechen.

Beschreibung

• Own and drive a product roadmap that meets business goals, achieves key performance indicators, and provides a world-class customer experience • Deliver a new category of payment and loyalty programs and simplify the end-to-end experience • Partner with customers, partners, and internal teams to understand product needs • Collaborate with the executive team, Design, Engineering, Marketing, Sales, and Customer Success to build an end-to-end experience • Lead feature definition and prioritization, internally informed by data analytics, product metrics, user experience research, competitive and market analysis, internal stakeholders, and business goals • Collaborate with stakeholders and partner with engineers and designers to deliver high-quality experiences • Provide clear vision and documentation, including use cases and product requirements to support UX design, development, and operations support • Build and present executive product updates, including performance metrics, delivery status, and roadmap updates • Build a world-class Product Management team and mentor leaders and product managers on the team

🎯 Anforderungen

• 15+ years experience building and launching FinTech products in the financial services industry • 10+ years experience building high-performing and agile product teams • Familiarity with payments and loyalty products, ideally in the B2B space and BaaS • Track record of leading cross-functional teams in an Agile development environment • Experience in process improvement and change management • Proven analytical skills, problem-solving ability, and meticulous attention to detail • Self-motivated, proactive team player who takes ownership of and accountability for projects • Able to effectively manage competing priorities, manage tight delivery timelines, and stay calm under pressure • Strong relationship-building and communication skills. Able to communicate complex issues to a wide array of internal stakeholders • Working understanding of financial services regulatory environment • Bachelor's degree required, MBA preferred

🏖️ Vorteile

• Recent investment of +$30M of “growth capital” from Private Equity / Hedge Fund sponsor • Long-term strategic partnership with Citibank powering a multi-billion dollar credit portfolio • Compelling pipeline of New Business Development initiatives, focused on SYW 5321 Card Externalization (“loyalty-card as a service”) • Proprietary, best-in-class loyalty and data technology platform built to power $10+ billion of partner business • A sizable (9 million active) yet hyper local member base of active shoppers • A valuable rewards currency, with more new places to burn – from gift cards to sports media to parking, car wash, electrical vehicle charging to crypto and ETFs • A multi-tender, proprietary “wallet” with rewards, gift cards, and credit • Platform can be white-labeled and quickly integrated into existing retail and loyalty systems