Solutions Engineering Manager

🕒 vor 2 Monaten

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💻 Lösungsingenieur

👻 Geisterscore 36%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of SolarWinds

SolarWinds

1001 - 5000 Mitarbeiter

Gegründet 1999

☁️ SaaS

🏢 Unternehmen

🤝 B2B

SaaS • Enterprise • B2B

SolarWinds ist ein Anbieter von IT-Infrastruktur- und Betriebsmanagement-Software, die Organisationen dabei unterstützt, hybride IT-Umgebungen zu überwachen, zu beobachten und zu verwalten. Das Portfolio umfasst Monitoring und Observability, Datenbank-Performance, Incident Response und IT-Service-Management (ITSM)-Tools, die als SaaS- und selbstgehostete Lösungen mit KI- und Automatisierungsfunktionen angeboten werden, um die Betriebsresilienz zu verbessern und die Incident Response zu beschleunigen.

Beschreibung

• Manage, coach, and develop a team of Solutions Engineers and Solutions Architects, providing mentoring, technical guidance, and career development. • Hire, onboard, and retain top SE talent; run regular 1:1s, coaching sessions, and career conversations. • Create a high-trust, inclusive environment where team members feel empowered to take ownership, share ideas, and grow. • Partner with Sales Directors and Account Executives to drive the technical pre-sales process, supporting them in identifying, progressing, and closing new business opportunities. • Provide technical leadership throughout the sales cycle, from discovery and solution design through to proposal development, demonstration, and presentation. • Ensure SE resources are allocated effectively across sales pursuits, managing coverage, territory alignment, and opportunity prioritisation. • Track and optimise operational metrics including response times, POC volume, pipeline coverage, and win-rate contribution. • Serve as the primary SE leader for the SolarWinds Observability portfolio in UKI, spanning network, application, and infrastructure monitoring across SaaS and Self-Hosted environments. • Maintain deep knowledge of SolarWinds Observability capabilities, competitive positioning and market trends. • Support the broader SolarWinds portfolio (ITSM, Database, Security) as required, ensuring the team can position cross-portfolio value. • Act as the voice of the SE team with Sales, Product Management, Product Marketing, and Customer Success. • Collaborate with Product Management and Engineering teams to ensure our solutions are aligned with market needs and customer requirements, conveying structured field feedback, feature requests, and competitive intelligence. • Build and maintain relationships with key customers, channel partners, and industry experts to understand market trends and customer needs. • Drive a culture of deep discovery, value-based selling, and customer advocacy across the team. • Champion SE enablement, investing in training, knowledge-sharing, certifications (SCP/SCSA), and tooling. • Ensure the team delivers high-quality discovery sessions, demonstrations, and Proof of Concept/Proof of Value engagements.

🎯 Anforderungen

• 5+ years of experience in a technical pre-sales, solutions engineering, solutions architecture, or technology consulting role (or equivalent combination of education and experience). • 3+ years of experience managing or leading a team of pre-sales or solutions engineers, ideally within a B2B software vendor or systems integrator environment. • Strong technical background in Observability, monitoring, or IT operations management, including network, application, and infrastructure monitoring. Experience with cloud-based technologies (AWS, Azure) and hybrid/SaaS architectures is highly desirable. • A strong blend of technical depth, sales acumen, and people leadership, comfortable coaching a team, leading executive-level customer conversations, and conducting deep technical workshops. • Fluent English speaker with exceptional communication and presentation skills, with the ability to articulate technical solutions and business value to both technical and non-technical audiences. • Proven track record of working collaboratively with sales teams to win new business and achieve revenue targets. • Demonstrated ability to hire, develop, and retain high-performing technical talent. • Ability to work independently, prioritise competing demands, and manage multiple projects and stakeholders simultaneously. • Bachelor's degree in a relevant Business, Computing, or Engineering discipline or equivalent professional experience.

🏖️ Vorteile

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events

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