Operations Director, Pharma Relations

🕒 vor 1 Monat

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Soleo Health

501 - 1000 Mitarbeiter

Gegründet 2013

⚕️ Krankenversicherung

💊 Pharmazie

🧘 Wellness

Healthcare Insurance • Pharmaceuticals • Wellness

Soleo Health ist ein Spezialpharmazeutikunternehmen, das über die bloße Rezeptausgabe hinausgeht, indem es personalisierte Patientenerfahrungen und Zugang zu speziellen Medikamenten und Infusionstherapien bietet. Sie bieten Behandlungen im Zuhause der Patienten, in Praxisbüros von Anbietern oder in einem ihrer zahlreichen Infusionszentren landesweit an. Soleo Health ist spezialisiert auf die Behandlung komplexer und ultra-seltener Krankheiten mit der Zielsetzung, die Lebensqualität der Patienten zu verbessern und medizinische Ergebnisse zu optimieren. Sie arbeiten eng mit Patienten, Anbietern, Pharmaherstellern, Kostenträgern und Gesundheitssystemen zusammen, um teure Therapien zu liefern, wodurch sie ihren Wert durch praxisnahe Ergebnisdaten unter Beweis stellen. Soleo Health wird für seine klinische Exzellenz und Engagement für die Patientenpflege anerkannt und bietet landesweite Dienstleistungen an, einschließlich eines Online-Portals, Soleo Connect®, zur Echtzeitkommunikation.

Beschreibung

• Coordinate the contracting process by partnering with legal and internal stakeholders to draft, review, redline, and facilitate execution of manufacturer contracts related to access, data, and services. • Align contract documentation with operational capabilities, reimbursement models, compliance requirements, and internal risk controls. • Ensure accuracy, clarity, and consistency across contractual documentation. • Own the operational execution of the RFP process from intake through submission, including coordination of inputs, timelines, and deliverables. • Ensure timely, accurate, and high-quality RFP submissions by managing workflows, content integration, and stakeholder contributions. • Utilize the RFP repository to populate and maintain standard responses, coordinating updates with internal subject matter experts. • Structure proposals and synthesize clinical, technical, and operational content into clear, cohesive submissions. • Ensure compliance with RFP specifications, timelines, and evaluation criteria. • Maintain and continuously improve the RFP repository/library. • Develop and manage implementation plans to support the transition of awarded contracts into operational readiness. • Define scope, timelines, milestones, KPIs, and cross-functional handoffs required for successful program launch. • Coordinate cross-functional handoffs across Operations, Clinical, Finance, and Technology to ensure a smooth transition from contract execution to program launch. • Facilitate structured reviews with Legal, Compliance, Clinical Services, Patient Access, Finance, Technology/PMO, and Sales. • Drive coordination, issue tracking, and resolution across teams to support timely execution of deliverables. • Provide clear status updates, track decisions, and escalate risks as needed. • Maintain and standardize proposal and contract content, including standard responses, case studies, service descriptions, bios, and qualifications. • Partner with the Pharma Relations Program Manager and PMO to ensure business rules, workflows, and documentation are current, consistent, and accessible. • Track progress, risks, and dependencies; produce status reporting, dashboards, and post-award debriefs. • Capture lessons learned and implement process improvements to enhance efficiency, quality, and consistency across workflows. • Establish and maintain operational processes, tools, and documentation that enable Program Management and Business Development teams to effectively execute and manage manufacturer programs.

🎯 Anforderungen

• Bachelor’s degree in healthcare administration, business, communications, public policy, or related field preferred. • 5-7 years of experience in healthcare or specialty pharmacy, with direct involvement in contracting, RFP/proposal development, and project management. • Strong technical and business writing skills, with the ability to translate clinical, regulatory, and operational concepts into clear, evaluator-ready documentation. • Proven project management experience leading complex, multi-stakeholder initiatives. • High attention to detail with the ability to manage accuracy, compliance, and deadlines simultaneously. • Strong communication and facilitation skills, including executive-ready reporting and stakeholder engagement. • Proficiency with Microsoft 365 (Word, Excel, PowerPoint) and SharePoint. • Experience with project management tools (e.g., Smartsheet, MS Project). • Familiarity with proposal platforms (e.g., RFPIO, Loopio) and contract management systems (e.g., Lexion, LinkSquares). • Knowledge of the specialty pharmacy landscape, infusion therapies, clinical coordination models, accreditation standards, and healthcare reimbursement structures preferred. • Experience working with service level agreements, pricing exhibits, and performance guarantees preferred. • Comfort working with utilization data, quality metrics, and translating data into clear narrative preferred.

🏖️ Vorteile

• Competitive Wages • 401(k) with a Match • Referral Bonus • Paid Time Off • Great Company Culture • Paid Parental Leave Options • Affordable Medical, Dental, & Vision Insurance Plans • Company Paid Disability & Basic Life Insurance • HSA & FSA (including dependent care) Options • Education Assistance Program

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