IT Configuration Manager

🕒 vor 1 Monat

🏈 Alabama, Colorado, +5 weitere Bundesländer – Remote

infoinfo

💵 $116.153 - $185.543 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

👻 Geisterscore 16%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of SouthState Bank

SouthState Bank

1001 - 5000 Mitarbeiter

🏦 Bankwesen

💸 Finanzen

💳 Fintech

Banking • Finance • Fintech

SouthState Bank ist ein Finanzinstitut, das eine breite Palette von Bankprodukten und -dienstleistungen anbietet. Es bietet persönliche Banklösungen wie Giro- und Sparkonten, Kreditkarten sowie Online- und Mobile-Banking. Die Bank bietet auch Finanzierungsmöglichkeiten, einschließlich persönlicher Darlehen, Hypotheken und Kreditlinien auf Immobilien. Darüber hinaus bietet SouthState Bank Investitionsdienstleistungen wie Finanz- und Altersvorsorgeplanung. Für Unternehmen bietet sie Bankdienstleistungen für kleine Unternehmen und Geschäftskunden an, einschließlich Darlehen, Kreditlinien und Liquiditätsmanagement. Sie bieten zudem Vermögensverwaltungsdienste für private und Firmenkunden.

Beschreibung

• Lead the enterprise configuration management practice, including CMDB strategy, governance, standards, policies, procedures, operating model, and roadmap execution • Oversee CMDB data quality, completeness, accuracy, reconciliation, relationship mapping, lifecycle management, and ongoing health metrics • Partner with ITSM process owners, service owners, infrastructure teams, application teams, security, audit, and asset management teams to define configuration item scope, ownership, data requirements, and dependency relationships • Support incident, problem, change, release, asset, risk, audit, and service management processes with trusted configuration data for impact analysis, reporting, and operational decision-making • Manage CMDB-related reporting, dashboards, controls, audits, compliance monitoring, and continuous improvement activities • Lead, coach, and develop team members responsible for configuration management operations, data stewardship, process execution, documentation, and stakeholder support • Evaluate and implement CMDB enhancements, integrations, discovery improvements, service mapping capabilities, automation opportunities, and platform functionality • Facilitate annual business attestations to business application data and attributes • Take ownership of all tasks and challenges encountered in the assigned position

🎯 Anforderungen

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Management Information Systems, or a related field required; equivalent work experience may be considered • Minimum of 5 years of experience in IT Service Management, configuration management, CMDB administration, IT asset management, infrastructure operations, or a related technology discipline • Experience leading process improvement or governance initiatives • ITIL Foundation certification preferred • ServiceNow certification, CMDB certification, or related ITSM/ITOM training preferred • Strong knowledge of ITIL practices, IT Service Management processes, configuration management principles, CMDB governance, data quality management, service mapping, discovery, and configuration item lifecycle management • Ability to lead cross-functional stakeholders, establish standards, influence process adoption, analyze data quality trends, communicate complex technical concepts, and drive continuous improvement in a complex enterprise environment • Ability to communicate in person, on the phone, and through electronic channels • Ability to use a computer frequently, including typing and sustained attention to a monitor • Ability to sit, walk, and/or stand for extended periods of time • Ability to bend and reach • For remote work, ability to maintain a secure and distraction-free setting with reliable internet; mobile hotspots are not acceptable

🏖️ Vorteile

• Remote work arrangement • Secure and distraction-free remote setting required • Reliable internet connection (cable or fiber preferred; mobile hotspots not acceptable) • Reasonable accommodations may be made for individuals with disabilities • Equal Opportunity Employer, including disabled/veterans

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