Product Marketing Specialist – Lead

🕒 vor 1 Tag

🌽 Illinois, New York, +2 weitere Bundesländer – Remote

🌽 Illinois – Remote 🗽 New York – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $121.000 - $201.000 / Jahr

⏰ Vollzeit

🟠 Senior

🪄 Produktspezialist

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Lebenslauf hochladen

Sprinklr

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 2010

💼 Beratung

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Sprinklr ist ein führender Anbieter von Enterprise-Software für Customer Experience Management. Das Unternehmen bietet eine einheitliche Plattform, die verschiedene digitale und soziale Kanäle integriert, um Kundeninteraktionen und Marketingmaßnahmen zu optimieren. Zu den zentralen Produkten zählen: • Sprinklr Service • Sprinklr Social • Sprinklr Insights • Sprinklr Marketing mit dem Schwerpunkt, Kundenservice, Social-Media-Interaktionen und Marketingkampagnen zu verbessern. Die Plattform nutzt AI-Technologie, um Echtzeit-Insights bereitzustellen, Workflows zu verschlanken und die Produktivität zu steigern. Einige der wertvollsten Marken der Welt vertrauen auf Sprinklr – mit dem Ziel, über alle Touchpoints hinweg konsistente und herausragende Customer Experiences zu liefern.

Beschreibung

• Own the unified AI messaging architecture across Marketing, Voice of Customer, and Service product suites • Position Sprinklr AI capabilities as platform-wide differentiators • Create an AI-first platform story for technical and business buyers • Ensure consistent AI messaging across websites, sales decks, thought leadership, analyst briefings, and customer communications • Track developments in agentic AI, LLMs, conversational AI, and enterprise AI adoption • Collaborate with product marketing leads across Service, Marketing, and VoC • Identify cross-suite AI value and build cross-product use cases • Contribute to programmatic sales plays involving AI • Support go-to-market strategy and launches for AI Agents, Copilot capabilities, and platform enhancements • Develop launch narratives, positioning frameworks, competitive differentiation, and AI-focused sales plays • Partner with outbound product marketing teams on regional messaging adoption • Build thought leadership content on enterprise AI and agentic AI in customer experience • Track competitive AI positioning and monitor macro AI trends • Support analyst relations for AI-specific briefings and research • Develop content for C-level and technical audiences • Create battle cards, competitive positioning documents, demo scripts, use case documentation, and ROI frameworks • Develop L1-L3 AI enablement content • Own AI-specific website messaging strategy • Build demo libraries showcasing AI Agents and Copilots across Marketing, VoC, and Service scenarios

🎯 Anforderungen

• 5–8 years of experience in Product Marketing, Technical Marketing, or a closely related role • Strong focus on AI, ML, or AI-native SaaS platforms • Deep understanding of modern AI architectures and ability to translate them into market-facing narratives • Prior B2B enterprise SaaS marketing experience, ideally in CX, marketing technology, or AI-powered platforms • Strong cross-functional collaboration skills • Exceptional storytelling skills for technical and business audiences • Analytical and data-driven approach using market research, competitive intelligence, and win/loss data • Proficiency in agentic frameworks and ability to apply them to automate work and improve team-wide efficiency

🏖️ Vorteile

• Voluntary healthcare coverage for employees and family where applicable • Paid time off • Open Mentoring Program • 401k plan with 100% vested company contributions • Flexible paid time off • Holidays • Generous caregiver and parental leaves • Life and disability insurance • Medical, dental, vision, and prescription drug coverage • Discretionary bonus plan, commission plan, and/or equity plan may be available depending on role