Hospital Service Manager

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🕒 vor 22 Tagen

🦀 Maryland, Pennsylvania, +1 weitere Bundesländer – Remote

🦀 Maryland – Remote 🔔 Pennsylvania – Remote ⚔️ Virginia – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

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Stericycle

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

📋 Compliance

💊 Pharmazie

💰 Post-IPO Equity im 2020-03

Healthcare • Compliance • Pharmaceuticals

Stericycle ist ein führender Anbieter von Lösungen für die Entsorgung von reguliertem Abfall, der sich auf die sichere Entsorgung von biologisch gefährlichem Abfall, einschließlich medizinischen, pharmazeutischen und gefährlichen Abfällen, spezialisiert hat. Das Unternehmen bedient eine Vielzahl von Kunden im Gesundheitssektor, darunter Krankenhäuser, Kliniken und Langzeitpflegeeinrichtungen, indem es die Einhaltung verschiedener Gesundheitsvorschriften sicherstellt. Darüber hinaus bietet Stericycle Schulungs- und Bildungsdienste in Bezug auf Compliance und Arbeitssicherheit an, um eine gesündere Umgebung für seine Kunden und die Gemeinschaften, die sie bedienen, zu fördern.

Beschreibung

• Serve as the primary operational point of contact for assigned hospital and healthcare system accounts • Build and maintain strong relationships with hospital leadership, including EVS, Facilities, Nursing, Safety, Infection Prevention, and other stakeholders • Ensure all contracted services are executed safely, efficiently, and in alignment with customer expectations and company standards • Oversee daily hospital waste operations including staffing coordination, scheduling, inventory management, and operational performance • Supervise and support hospital waste technicians, leads, coordinators, and onsite personnel while ensuring adequate staffing coverage • Monitor operational trends, waste volumes, service efficiencies, and container utilization to identify improvement opportunities • Respond to customer concerns, escalations, operational disruptions, and critical service issues in a timely and professional manner • Conduct operational, compliance, and safety audits while ensuring adherence to DOT, HIPAA, medical waste, hazardous waste, and other regulatory requirements • Partner cross-functionally with Operations, Compliance, Transportation, Hazardous Waste, and Customer Service teams to support service execution and continuous improvement initiatives • Support hospital installations, new program rollouts, renovations, and service expansion projects while minimizing disruption to operations • Other additional duties as required

🎯 Anforderungen

• Bachelor’s degree in Business, Healthcare Administration, Environmental Services, Operations Management, or related field preferred; equivalent work experience considered • Minimum of 5 years of leadership experience in healthcare services, environmental services, waste management, logistics, or related operational environments preferred • Experience working within hospitals or regulated healthcare environments strongly preferred • Demonstrated experience leading teams, managing customer relationships, and driving operational performance • Strong understanding of safety, compliance, and regulatory requirements in healthcare or industrial service environments • Strong communication, organizational, analytical, and problem-solving skills • Proficient in Microsoft Office Suite and operational reporting tools • Ability to travel frequently, including overnight travel as needed • Ability to thrive in fast-paced, customer-focused, highly regulated healthcare environments

🏖️ Vorteile

• Paid training • Strong benefits • Career growth opportunities • Ability to make a direct operational impact