Project Manager I

🕒 vor 10 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👷‍♀️ Projektmanager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Stord

Stord

1001 - 5000 Mitarbeiter

Gegründet 2015

🍽️ Lebensmittel & Getränke

💼 Beratung

📣 Marketing

Food & Beverage • Consulting • Marketing

Stord ist ein Cloud-Supply-Chain-Unternehmen, das Fulfillment-Netzwerkoperationen mit integrierter SaaS (OMS/WMS) kombiniert, um Omnichannel- und DTC-E-Commerce-Marken zu unterstützen. Es bietet Lagerhaltung, Letzte-Meile- und Transportdienstleistungen, Bestellweiterleitung, Bestandsverwaltung und verbraucherorientierte Lieferwerkzeuge, um die Konversion zu verbessern, die Abwicklung zu beschleunigen und das Markenerlebnis zu schützen. Stord bedient wachsende B2B- und Direktkundenmarken in den Bereichen Lebensmittel & Getränke, Schönheit, Bekleidung und anderen Einzelhandelskategorien, indem es ein anpassbares Fulfillment-Netzwerk und eine Softwareplattform anbietet, um Kosten und Lieferleistung zu optimieren.

Beschreibung

• Maintain and successfully execute a portfolio of customer projects spanning fulfillment onboarding, standalone WMS and OMS launches, and Professional Services engagements • Own and drive Stord’s customer onboarding process from signature through hypercare • Coordinate systems, infrastructure, SOPs and training, testing, launch, post-deployment feedback, and customer enhancement requirements • Balance customer outcomes, resource limitations, timelines, scope changes, milestone risks, and project budget constraints • Track onboarding progress and performance, including timelines, scope commitments, revenue, KPIs, and improvement metrics • Design and execute technology solutions and new systems/processes for existing customers across Stord’s supply chain network • Deploy internal tools and migrate customers from legacy systems to Stord software • Refine Stord’s service offering, solution design process, and onboarding experience • Identify opportunities and efficiencies in Supply Chain and across the organization • Act as an advocate for Stord values and continuous improvement • Partner with Commercial, Implementation, Integration, Operations, and customer stakeholders

🎯 Anforderungen

• Excellent verbal and written communication skills • Versatile team player comfortable under pressure • Ability to ask for clarification and challenge unfounded assumptions or expectations • Drive and resilience to remove barriers and enable teams to complete objectives • Ability to lead functional, technical, and operational members to achieve program goals • Experience in a cross-functional, customer-oriented change role such as consultant, manager, or customer implementation manager • Experience in a supply chain services, SaaS, and/or consulting environment • Demonstrated ability to deliver results in a complex, fast-paced environment while balancing multiple priorities • Experience mitigating risks and managing limited resources • Enthusiasm for continuously improving tools and processes • Ability and willingness to travel up to 50% for customer-critical milestones • Strongly encouraged: Supply Chain or Logistics experience, particularly implementing WMS, OMS, SaaS, and/or fulfillment solutions • Strongly encouraged: Functional and/or technical solution design experience • Strongly encouraged: Transformation experience, including business process change management and sunsetting legacy systems

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