Integration Engineer – Metronome

🕒 vor 28 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💻 Lösungsingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Stripe

Stripe

1001 - 5000 Mitarbeiter

Gegründet 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round im 2021-05

Fintech • eCommerce • B2B

Stripe ist eine Finanzinfrastrukturplattform für Unternehmen. Millionen von Unternehmen – von den größten Konzernen der Welt bis hin zu den ehrgeizigsten Start-ups – nutzen Stripe, um Zahlungen zu akzeptieren, ihre Einnahmen zu steigern und neue Geschäftsmöglichkeiten zu beschleunigen. Die Zentrale des Unternehmens befindet sich in San Francisco und Dublin, mit dem Ziel, das BIP des Internets zu erhöhen.

Beschreibung

• Conduct discovery and scoping to understand customers’ challenges across billing, product launches, pricing and packaging, quote-to-cash, customer experience, and related areas • Support customers throughout the implementation lifecycle, including requirements gathering, technical design, integration design, testing, data migration, and launch • Provide expert guidance on usage-based pricing and consumption-based business models • Configure Metronome’s platform on behalf of customers • Design integrations between Metronome’s APIs and customers’ business systems, including CRM and CPQ platforms, payment and tax systems, ERP and billing providers, and reporting and analytics tools • Serve as a liaison between customers and Metronome’s research and development teams • Partner with implementation managers and project-team members to provide progress visibility and identify risks and issues • Build relationships across customer organizations, from day-to-day operators to C-suite executives • Meet customers in person when doing so will improve the engagement • Advise customers on integrating Metronome into their systems and shape pricing and packaging strategies • Ensure an effective handoff to Customer Success and Technical Support • Influence direction, build processes from zero to one, and make a meaningful impact within Metronome’s startup-minded Stripe environment

🎯 Anforderungen

• 5+ years of experience in technical or customer-facing roles involving SaaS products, such as sales engineering, solutions architecture, technical account management, or deployment strategy • Experience leading complex implementations for enterprise technology companies • Experience working in fast-moving environments that value initiative and ownership • Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders • Interest in building and improving go-to-market playbooks, processes, and reusable assets • Ability to travel approximately 30% of the time, depending on customer needs • Preferred: Deep knowledge of quote-to-cash processes, including experience integrating with or working alongside Salesforce, NetSuite, CPQ systems, and the Stripe ecosystem • Preferred: Experience as a software engineer, product manager, or in another technical role • Preferred: Strong understanding of project- and program-management fundamentals • Preferred: Experience working with stakeholders in finance, engineering, product, sales operations, or billing operations • Preferred: Experience with logs, metrics, billing, finance, infrastructure, or financial tooling and concepts

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