Senior Salesforce Project Manager

🕒 vor 18 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

👷‍♀️ Projektmanager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Studio Science

Studio Science

11 - 50 Mitarbeiter

Gegründet 1998

💼 Beratung

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Studio Science ist ein CX-Beratungsunternehmen, das messbares Geschäftswachstum und außergewöhnliche Kundenerlebnisse durch die Vereinigung von Design und Technologie fördert. Sie sind spezialisiert auf die Integration von Salesforce-Lösungen, um die betriebliche Effizienz zu steigern und Wachstumschancen im B2B- und D2C-E-Commerce zu erschließen. Mit einem starken Fokus auf Designstrategien und Technologielösungen verpflichtet sich Studio Science, kundenzentrierte Markenerlebnisse für seine Kunden zu schaffen.

Beschreibung

• Provide project and account management support to assigned Salesforce projects • Own overall delivery and manage scope, schedule, and budget across multiple parallel engagements • Develop, document, and maintain project plans, status reports, and issue and risk tracking logs • Develop project strategies and plans with project and delivery leaders • Forecast project resources and communicate resourcing needs throughout the project lifecycle • Monitor project budgets and resolve variances with clients and project teams • Manage daily project and team operations to meet deliverables and achieve successful completion • Implement effective project management processes and best practices • Follow internal project processes and status reporting procedures • Manage scope creep and requests differing from original specifications • Ensure deliverable quality through planning, execution, quality assurance, and quality control • Coach and mentor teams in agile best practices when appropriate • Deliver quality technology solutions and create customer value • Comply with applicable industry and client privacy and security standards • Identify growth opportunities within projects and client organizations • Manage client relationships and expectations

🎯 Anforderungen

• Bachelor’s degree or better in Business Administration, Information Technology, Computer Science, Digital Marketing or a related area of study; combination of education and technical experience is also acceptable • 5+ years of project management experience focused on technology consulting or professional services • Proven ability to drive operations and project management through clearly defined processes and procedures • Working knowledge and experience with Salesforce or MuleSoft platform and products; Salesforce certification highly desired • Knowledge and experience with digital experience or creative design projects a plus • Experience working with stakeholders and end users to understand business problems and identify solutions • Understanding of SDLC methodologies and a discover, design, execute and deploy project structure • Experience leading projects from start to completion and managing multiple projects in various stages • Proven ability to drive service delivery from start to finish • Ability to navigate business initiatives, persuade and negotiate, and establish long-range objectives • Metrics-driven thinker with high-level deductive reasoning skills • Organized, intuitive, collaborative problem solver effective in a complex environment • Strong interpersonal, communication, mentoring and collaboration skills • Experience in agile approaches to project management • High professional and personal standards with unquestioned integrity • Excellent written and verbal communication skills • Ability to effectively work remotely and professionally from home in a United States-based location • Ability and flexibility to work with global clients across multiple time zones and travel occasionally to client sites and Studio Science headquarters in Indianapolis, IN • Must be authorized to work in the USA for any employer without sponsorship now or in the future • Role not open for C2C

🏖️ Vorteile

• Equity as part of total compensation • Perks and benefits • Development opportunities • Remote work from a United States-based location • Occasional travel to client sites and Studio Science headquarters in Indianapolis, IN

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