Director, Enterprise AI Adoption

🕒 vor 1 Monat

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of SupplyHouse.com

SupplyHouse.com

501 - 1000 Mitarbeiter

GegrĂźndet 2004

🛍️ eCommerce

🛒 Einzelhandel

👥 B2C

eCommerce • Retail • B2C

SupplyHouse. com ist ein Online-Händler, der sich auf ein breites Sortiment an Sanitär-, Heizungs-, Klimatechnik- und ElektrozubehÜr spezialisiert hat. Das Unternehmen bietet eine Vielzahl von Produkten an, darunter PEX-ZubehÜr, Fittings, Ventile, Werkzeuge und Ressourcen sowohl fßr professionelle als auch fßr Hobby-Heimwerker. Mit dem Fokus auf ein umfassendes Angebot an Teilen und Materialien unterstßtzt SupplyHouse. com seine Kunden mit schnellem Versand, einfachen Rßcksendungen und kundenorientierten Dienstleistungen. Das Unternehmen engagiert sich dafßr, sowohl Fachleuten als auch allgemeinen Verbrauchern Zugang zu einem umfangreichen Inventar und wettbewerbsfähigen Preisen zu bieten.

Beschreibung

• Develop and own the enterprise AI adoption strategy aligned with SupplyHouse's business objectives and long-term growth plans • Identify high-impact AI use cases across procurement, operations, sales, customer service, and finance, and prioritize based on ROI and feasibility • Serve as the primary internal authority on enterprise AI tools, platforms, and best practices including large language models, agentic workflows, and AI-powered analytics • Monitor the AI technology landscape and advise executive leadership on emerging opportunities and risks • Design and execute enterprise-wide change management programs grounded in proven methodologies to drive sustained, high-quality AI adoption across all levels and functions • Act as a culture carrier for AI transformation championing a mindset of curiosity, continuous learning, and responsible experimentation throughout the organization • Build internal champions, AI ambassadors, and center-of-excellence structures to scale AI literacy and usage across every business unit • Develop training curriculum, playbooks, and role-based enablement programs to upskill employees on AI tools and workflows at every level, from frontline staff to senior leadership • Create psychological safety around AI adoption by proactively addressing employee concerns about job displacement, skill gaps, and the pace of change positioning AI as a tool that augments human capability rather than replaces it • Partner closely with the Human Resources team to embed AI competency into hiring profiles, onboarding programs, performance frameworks, and career development pathways • Lead executive communications, all-hands presentations, and town halls related to AI strategy, adoption milestones, and organizational impact • Identify and mitigate human-side risks of AI adoption including change fatigue, resistance patterns, and inequitable access to enablement resources across teams • Partner with department heads across IT, Operations, Human Resources, Legal, and Finance to embed AI into core business processes • Collaborate with the IT and Data Engineering teams to ensure secure, compliant, and scalable AI infrastructure • Manage relationships with external AI vendors, consultants, and technology partners • Coordinate with Legal and Compliance teams to establish responsible AI governance policies, data privacy standards, and risk frameworks • Define KPIs and success metrics for AI adoption initiatives and report progress to the C-suite and Board as needed • Establish feedback loops and continuous improvement processes to optimize AI tool performance and user experience • Build business cases and ROI models to justify AI investments and scale successful pilots enterprise-wide • Build, lead, and mentor a high-performing team of AI program managers, analysts, and change agents • Foster a culture of experimentation, curiosity, and responsible innovation within the team and across the organization

🎯 Anforderungen

• Bachelor's degree in a related field • 10+ years of progressive experience in technology strategy, digital transformation, or enterprise software adoption • 5+ years in a leadership or director-level role with demonstrated experience managing cross-functional programs • Hands-on experience with enterprise AI/ML tools • Proven track record of designing and executing large-scale change management programs in complex organizations • Exceptional executive communication and presentation skills; ability to translate technical concepts for non-technical stakeholders • Strong analytical mindset with experience building business cases and measuring technology ROI.

🏖️ Vorteile

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options • 401(k) with up to 4% company match • Paid vacation, sick time, and holidays • Company-paid basic life insurance and long-term disability • Discounted auto, home, and pet insurance programs • Flexible Spending Account (FSA) • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) • Company-provided equipment and one-time $250 work from home stipend • $750 annual professional development budget • $25 monthly Grubhub credit • Company rewards and recognition program • And more!

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