Program Manager, Fulfillment Operations

🕒 vor 7 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $82.000 - $103.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

📋 Programmmanager

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of SupplyHouse.com

SupplyHouse.com

501 - 1000 Mitarbeiter

Gegründet 2004

🛍️ eCommerce

🛒 Einzelhandel

👥 B2C

eCommerce • Retail • B2C

SupplyHouse. com ist ein Online-Händler, der sich auf ein breites Sortiment an Sanitär-, Heizungs-, Klimatechnik- und Elektrozubehör spezialisiert hat. Das Unternehmen bietet eine Vielzahl von Produkten an, darunter PEX-Zubehör, Fittings, Ventile, Werkzeuge und Ressourcen sowohl für professionelle als auch für Hobby-Heimwerker. Mit dem Fokus auf ein umfassendes Angebot an Teilen und Materialien unterstützt SupplyHouse. com seine Kunden mit schnellem Versand, einfachen Rücksendungen und kundenorientierten Dienstleistungen. Das Unternehmen engagiert sich dafür, sowohl Fachleuten als auch allgemeinen Verbrauchern Zugang zu einem umfangreichen Inventar und wettbewerbsfähigen Preisen zu bieten.

Beschreibung

• Lead project planning and execution for large-scale fulfillment center buildouts, including greenfield facility launches and FC moves from inception through go-live • Own end-to-end coordination of automation system deployments (goods-to-person, conveyor/sortation, WMS integration) in partnership with automation vendors and internal IT • Define project scope, milestones, resource requirements, and success metrics; maintain detailed project plans and hold workstream owners accountable to timelines • Partner closely with internal teams (Operations, Supply Chain, IT, Finance, HR, etc.) to align project objectives and drive seamless execution • Partner with Operations, Finance, and Real Estate to develop and maintain capital and labor models supporting facility investment decisions • Manage vendor relationships and deliverables across automation, construction, and equipment partners; escalate risks and hold vendors to contractual commitments • Facilitate cross-functional communication across Operations, Supply Chain, IT, and Finance to ensure alignment on project status, risks, and decisions • Identify and mitigate project risks; proactively surface issues to leadership with clear options and recommendations • Conduct post-launch performance reviews to validate throughput, labor, and cost assumptions against design targets; feed lessons learned into future facility design • Support continuous improvement initiatives across the fulfillment network in partnership with the CI team • Develop and maintain operational and financial models (volume projections, labor planning, capacity utilization) to support facility design and investment decisions • Serve as a liaison between technical teams and non-technical stakeholders to ensure clear communication and expectations

🎯 Anforderungen

• Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or related field • 3+ years of program management experience in a supply chain, fulfillment, warehouse operations, or related distribution/logistics field • Experience managing large-scale capital programs/projects ($5M+) including vendor contracts and equipment procurement • Experience managing cross-functional projects with simultaneous workstreams across Operations, IT, Finance, and external partners

🏖️ Vorteile

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options • 401(k) with up to 4% company match • Paid vacation, sick time, and holidays • Company-paid basic life insurance and long-term disability • Discounted auto, home, and pet insurance programs • Flexible Spending Account (FSA) • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) • Company-provided equipment and one-time $250 work from home stipend • $750 annual professional development budget • $25 monthly Grubhub credit • Company rewards and recognition program • And more!

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