Retail Renewals Director

🕒 vor 24 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $150.000 - $155.000 / Jahr

⏰ Vollzeit

🔴 Experte

👔 Direktor

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Swiftly

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2018

🛒 Einzelhandel

🛍️ eCommerce

Retail • eCommerce • Advertising

Swiftly ist ein Unternehmen für Einzelhandelstechnologie, das sich darauf konzentriert, Einzelhändlern eine integrierte Plattform zu bieten, um ihre digitale Präsenz zu verbessern und moderne Konsumenten zu erreichen. Ihre Plattform bietet personalisierte Einkaufserlebnisse, Treueprogramme, Retail-Media- und E-Commerce-Lösungen, die Einzelhändlern helfen, Umsätze zu steigern und Kundenbindung aufzubauen. Swiftly zielt darauf ab, den digitalen Transformationsprozess von Einzelhändlern zu vereinfachen und stationäre Geschäfte dabei zu unterstützen, mit größeren Einzelhändlern zu konkurrieren. Das Unternehmen bietet auch Lösungen für Werbetreibende, um ihre Zielgruppe effektiv mit Hilfe von First-Party-Daten und Erkenntnissen zu erreichen. Swiftly wurde für seinen innovativen Ansatz im Bereich der Einzelhandelstechnologie anerkannt und gewann Auszeichnungen wie den "Best Retail Technology Solution"-Preis bei den MarTech Breakthrough Awards.

Beschreibung

• Own the end-to-end renewal lifecycle for Audience Optimizer (AO) across Swiftly’s full retailer portfolio in collaboration with the assigned Sales Director • Develop and execute strategic account plans to drive retention, increased investment, and long-term growth • Act as a consultative agency partner to retailers—aligning AO strategy with promotional calendars, merchandising priorities, and business objectives • Lead campaign planning in partnership with retailers, including audience strategy, budget allocation, flighting, and channel mix recommendations • Translate performance data and closed-loop measurement insights into clear, actionable optimization strategies and renewal narratives • Proactively identify opportunities to expand AO adoption, increase budgets, and introduce incremental use cases (e.g., seasonal campaigns, conquesting, loyalty growth) • Build and maintain strong relationships with key stakeholders, including marketing, merchandising, and executive leadership • Lead renewal conversations, including business case development, performance storytelling, and commercial negotiations • Partner cross-functionally with Account Management, Analytics, Ad Ops, and Product teams to ensure successful campaign execution and continuous improvement • Monitor campaign performance trends and provide strategic guidance to improve outcomes and drive incremental sales impact • Maintain accurate forecasting for renewals and growth opportunities, ensuring visibility into revenue retention and expansion • Serve as a subject matter expert on AO, retail media strategy, and grocery promotional dynamics • Identify risks to renewal early and develop mitigation strategies to ensure continuity and prevent churn • Other related duties as assigned

🎯 Anforderungen

• 7+ years of experience in grocery retail, retail media, digital advertising, or account management with a strong focus on renewals and customer growth • Deep understanding of grocery retail operations, including promotional strategy, merchandising cycles, and digital circulars • Experience operating in a consultative or agency-style role, managing ongoing client relationships and campaign strategy • Strong knowledge of retail media, including audience targeting, media planning, and performance measurement (onsite and offsite) • Experience analyzing campaign performance and translating insights into strategic recommendations that drive measurable outcomes • Proven ability to lead renewal and expansion conversations, including building business cases and influencing investment decisions • Strong understanding of first-party data, loyalty ecosystems, and closed-loop measurement methodologies • Demonstrated ability to engage and influence cross-functional stakeholders, including executive leadership • Experience managing complex, multi-stakeholder client relationships in a fast-paced environment • Strong communication, presentation, and storytelling skills, with the ability to simplify complex data into clear narratives • Proficiency in Salesforce and forecasting tools • This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without the need for current or future sponsorship.

🏖️ Vorteile

• Equal Employment Opportunity and Affirmative Action Employer • Reasonable accommodations available for qualified individuals with disabilities