Senior Product Manager, RCM Strategy

🕒 vor 11 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $152.000 - $182.400 / Jahr

⏰ Vollzeit

🟠 Senior

✅ Produktmanager

👻 Geisterscore 0%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Synapse Health

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2016

🏥 Gesundheitswesen

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Synapse Health entwickelt vernetzte Lösungen, die den gesamten Lebenszyklus von langlebigen medizinischen Hilfsmitteln (Durable Medical Equipment, DME) effizienter gestalten – von der Dokumentation und Bestellung durch Ärztinnen und Ärzte über die Auftragsabwicklung und Lieferung bis hin zur Nachversorgung. Das Angebot umfasst ein Patientenportal, InHome-Services für Ärztinnen, Ärzte und Leistungserbringer sowie Equip für die professionelle Pflege und Hospizversorgung. Synapse arbeitet mit DME-Anbietern und Krankenversicherungen zusammen, ist landesweit tätig und kooperiert mit mehr als 300 vertraglich gebundenen DME-Anbietern. Das Unternehmen setzt sich dafür ein, den Zugang zu Hilfsmitteln wie Sauerstoffgeräten, Rollstühlen, Beatmungsgeräten, Diabetesbedarf und weiteren Produkten zu verbessern. Im Fokus stehen die Reduzierung von Verzögerungen, Fehlern und administrativem Aufwand, eine bessere Kommunikation mit Patientinnen und Patienten, konsistentere Abläufe sowie schnellere Zahlungen.

Beschreibung

• Own and advance the future-state product strategy for Revenue Cycle Management across the order lifecycle • Develop and articulate RCM product strategy, identifying opportunities to simplify processes, reduce financial and operational friction, and enable scalable growth • Lead discovery across RCM workflows, systems, data flows, and user experiences to identify root causes, unmet needs, scalability constraints, and product innovation opportunities • Develop product points of view and recommendations balancing business impact, user needs, technical considerations, and operational feasibility • Identify opportunities to connect, simplify, or modernize fragmented RCM capabilities, workflows, integrations, and data flows • Partner with senior leaders to align on product direction, investment priorities, sequencing, and tradeoffs • Quantify financial and operational impact of current-state processes, product gaps, and manual work • Evaluate opportunities based on scalability, efficiency, quality, revenue cycle performance, and cost to serve • Translate complex financial, operational, and business problems into product strategies, requirements, and scalable solutions • Use data, user insights, and business context to build product recommendations and support investment decisions • Define and evolve the RCM product roadmap • Lead product execution from discovery and requirements through delivery, adoption, measurement, and iteration • Manage the product backlog, lead grooming sessions, and drive sprint planning and execution with a dedicated engineering team • Define success metrics, monitor product performance, and iterate using a data-informed approach • Balance near-term business needs with longer-term scalability and maintainability • Build partnerships across RCM Operations, Operations, Engineering, Data, Finance, and senior leadership • Influence decisions and advocate for product direction across technical, operational, financial, and senior leadership audiences • Bring structure and clarity to ambiguous, cross-functional problems and drive alignment on priorities and tradeoffs • Lead adoption and change planning for new capabilities, processes, and product solutions • Lead discovery and user research efforts • Identify workflow inefficiencies and manual workarounds and propose scalable solutions • Contribute insights, best practices, and lessons learned to the product culture

🎯 Anforderungen

• Bachelor's degree in Business, Healthcare Administration, or a related field, or equivalent combination of education and relevant professional experience • 7+ years of experience in product management, with demonstrated ownership of complex products or product areas from discovery through delivery and iteration • Experience working with revenue cycle management, healthcare finance, financial operations, or similarly complex transaction- and workflow-driven environments • Demonstrated experience managing a scrum team and driving product execution from idea to delivery • Proven ability to translate complex operational and business problems into clear product strategies, requirements, and scalable solutions • Strong analytical skills and experience using data, metrics, and customer or user insights to prioritize opportunities and inform product decisions • Strong communication and stakeholder management skills, with the ability to influence decisions and advocate for a point of view across technical, operational, and senior leadership audiences • Comfort navigating ambiguity, making thoughtful tradeoffs, and balancing immediate business needs with longer-term scalability • A collaborative mindset and strong ownership mentality, with the ability to independently drive work while bringing cross-functional partners along • Experience building or optimizing revenue cycle management products, healthcare financial workflows, billing or claims solutions, or adjacent financial technology • Familiarity with DME, healthcare operations, reimbursement workflows, claims, billing, or other healthcare financial processes • Experience building internal tools or workflow products that support complex, high-volume operational teams • Demonstrated ability to identify and simplify fragmented, manual, or inefficient processes through scalable product solutions • Experience working with complex integrations, data flows, or systems that span multiple stages of an operational or financial lifecycle • Demonstrated curiosity and initiative; you proactively identify opportunities and develop solutions rather than waiting for problems to be defined for you • Knowledge or experience leveraging artificial intelligence or automation to improve workflows, process documentation, or extract meaningful data and insights

🏖️ Vorteile

• Professional growth opportunities with compelling career paths • Healthy work-life balance supported by flexible paid time off (PTO) • Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members • 401(k) savings plan with employer matching contributions

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