Division Account Manager

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🏄 California, Texas, +1 weitere Bundesländer – Remote

🏄 California – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

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Tactiq

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

📦 Logistik

📣 Marketing

💼 Beratung

Logistics • Marketing • Consulting

Tactiq ist ein führender Anbieter von innovativen Lösungen für die Direct Store Delivery (DSD) Branche und spezialisiert sich auf die Optimierung der Kommunikation und Zahlungen zwischen Herstellern, Distributoren und Einzelhändlern. Das Unternehmen nutzt Big Data, mobile und SaaS-Technologien, um die Effizienz und Rentabilität für seine Kunden zu verbessern. Die Produkte von Tactiq, wie Pipeline und Invoi, helfen dabei, systematische Out-of-Stock-Probleme zu beseitigen, Rechnungsfehler zu reduzieren und die Transparenz im gesamten DSD-Ökosystem zu verbessern. Mit über 20 Jahren Erfahrung stärkt Tactiq Unternehmen mit modernster Technologie und datengesteuerten Einblicken, um ihre Lieferketten zu optimieren und den Umsatz im wettbewerbsorientierten Einzelhandelsumfeld zu steigern.

Beschreibung

• Own and manage a portfolio of Kroger Divisions and vendor accounts as trusted advisor and main point of contact • Conduct regular account reviews and business check-ins • Identify expansion opportunities, support renewals, and manage annual account budgets • Monitor client activity and identify engagement, risk, and upsell opportunities • Drive GlobalWorx platform adoption through ongoing support, insights, and best practices • Coordinate with Account Services, IT, Billing, and Product teams on technical, billing, feature, and process issues • Ensure successful client onboarding and customer-specific training • Track and document client communications and feedback • Work with retailers to drive GlobalWorx adoption and usage • Generate analytical content, present information, and answer stakeholder questions • Develop or refine project plans and service-improvement initiatives with retailer, distributor, and manufacturer stakeholders • Manage multiple projects and initiatives through measurable completion • Execute field operations tasks to improve distributor service and in-stock percentages at store, district, region, division, and national levels

🎯 Anforderungen

• 5+ years of direct work experience in DSD operational roles • 3+ years of experience in account management, client success, or customer-facing roles • 3+ years of experience in CPG retailer operations and related activities, preferably retailer category management functions • 4-year Degree or relevant work experience • Willingness to travel a minimum of 30% up to 50% within the US • Deep understanding of retailer, manufacturer, and distributor relationships, service areas, and product assortment variations • Strong written and oral communication and interpersonal skills using a consultative approach • Ability to interact with clients from frontline field employees to senior executives • Analytical ability to interpret usage data and metrics and convert insights into executable action plans • Proficiency in Google Workspace or Microsoft Office; Monday.com experience is a plus • Advanced Microsoft Office Suite knowledge, especially Excel reporting tools; PowerPoint and Access knowledge preferred • Strong conflict resolution skills • Authorized to work in the United States without requiring sponsorship now or in the future • Comfortable working in controlled office environments, active retail settings, driving, mass transit, and walking between sites • Ability to stand for several hours and walk extended distances while visiting multiple retail locations • Ability to occasionally bend, stoop, reach, push, pull, lift, or move product/equipment

🏖️ Vorteile

• Health Care Plans (Medical, Dental & Vision) • 401k plan with company match • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (including time for volunteering) & Public Holidays • Generous Parental Leave • Short Term & Long Term Disability • Training & Development opportunities • Work From Home & Flexible work arrangements • Wellness Resources • Diversity and inclusivity-focused work environment