Team Manager, Solution Engineering

🕒 vor 16 Tagen

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of TeamViewer

TeamViewer

1001 - 5000 Mitarbeiter

☁️ SaaS

🤝 B2B

🏢 Unternehmen

💰 Series unknown im 2009-02

SaaS • B2B • Enterprise

TeamViewer ist ein Softwareunternehmen, das sichere, cloud-basierte Fernzugriffs-, Fernunterstützungs- und digitale Mitarbeitererfahrungstools (DEX) für IT-Teams und Unternehmen bereitstellt. Die Plattform kombiniert Fernsteuerung, Endgeräteüberwachung und -management, automatisierte Problemlösung und Augmented Reality-Workflows für Frontline-Operationen – mit Integrationen in Systeme wie Microsoft Intune, ServiceNow und Salesforce. TeamViewer richtet sich an Unternehmen jeder Größe mit speziellen Angeboten für Unternehmen (Tensor, DEX, Frontline) und legt besonderen Wert auf Sicherheit, Compliance und skalierbares Gerätemanagement.

Beschreibung

• Ensure the effective delivery of solutions by managing resources, collaborating with internal stakeholders, and driving operational excellence. • Foster cross-functional teamwork, monitor key metrics, and represent Solution Engineering at the executive level, all while promoting an inclusive, high-performance culture. • Oversee project timelines, resource allocation, and risk mitigation for timely solution delivery. • Act as the main liaison with Sales and Business Leaders, aligning technical pre-sales with business goals and providing strategic input. • Collaborate with Product, Engineering, and Marketing to drive cross-functional success. • Drive adoption of value-based selling frameworks such as MEDDPICC, Solution Selling and ensure consistency in execution of pre-sales methodologies. • Monitor and report on KPIs, ensuring efficient and scalable operations. • Represent Solution Engineering in executive-level customer and partner meetings, focusing on strategic alignment and supporting the team with complex challenges. • Promote an inclusive, high-performance team culture by supporting professional growth, coaching, and career development.

🎯 Anforderungen

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). • 8+ years in technical pre-sales, solutions engineering, or enterprise IT consulting, with at least 2 years in a leadership or management role. • Deep understanding of enterprise IT environments, including endpoint management, remote connectivity, SaaS, and DEX platforms. • Proven experience managing geographically distributed technical teams. • Strong business acumen and experience collaborating with Sales and Business Leadership. • Excellent interpersonal, presentation, and communication skills, with the ability to influence at all levels. • Demonstrated ability to work independently and collaboratively in a fast-paced, global environment. • Willingness to travel up to 30% as required.

🏖️ Vorteile

• Competitive compensation • Flexible PTO and paid holidays • 401(k) with employer matching • Comprehensive Health insurance package including 100% employer-paid medical coverage • Up to 12 weeks of Parental Leave • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid • Quarterly team events and companywide celebrations • Open door policy, business casual dress code, frequent all Hands and Leadership Lunches

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