Solution Engineer – ServiceNow, Armis

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🕒 vor 28 Tagen

🤠 Texas – Remote

infoinfo

⏰ Vollzeit

🟢 Junior

💻 Lösungsingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

Cloud

Cyber Security

IoT

ITSM

Linux

SDLC

ServiceNow

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Logo of Templar Shield

Templar Shield

51 - 200 Mitarbeiter

Gegründet 2013

💼 Beratung

🔒 Cybersecurity

📋 Compliance

Consulting • Cybersecurity • Compliance

Templar Shield ist ein führendes Unternehmen im Bereich der Cybersicherheit, des Datenschutzes, des Risikomanagements und der Compliance-Technologie-Dienstleistungen. Das Unternehmen ist darauf spezialisiert, Unternehmen bei der Orientierung in komplexen regulatorischen Landschaften zu unterstützen und ihre Risikomanagementprozesse durch Beratungsdienstleistungen, Technologieunterstützung und Managed Solutions zu verbessern. Ihre Expertise erstreckt sich über die Regierungs-, Energie-, Versorgungs- und Privatwirtschaftssektoren und bietet maßgeschneiderte Ansätze für Identitätsmanagement, Drittparteien-Risken, Cybersicherheit und Datenschutzlösungen.

Beschreibung

• Support planning, installation, configuration, validation, and ongoing support of Armis deployments • Assist with site surveys, deployment documentation, collector placement, connectivity validation, and network troubleshooting • Configure Armis settings, asset classifications, dashboards, reports, policies, alerting logic, exposure views, and workflows • Validate asset discovery, classification, enrichment, and coverage across IT, OT, IoT, IoMT, cloud, and connected environments • Tune Armis configurations to improve asset context and reduce unnecessary alerts • Troubleshoot collectors, connectivity, data collection, asset visibility, classifications, policies, dashboards, and integrations • Configure integrations between Armis, ServiceNow, and third-party security and enterprise platforms • Map Armis asset intelligence to ServiceNow data models, CI classes, ownership models, reconciliation processes, and security workflows • Support ServiceNow USEM and ServiceNow Otto implementations using Armis data • Support Armis use cases across ServiceNow CMDB, ITSM, ITOM, Security Operations, Vulnerability Response, Security Incident Response, and Integrated Risk Management • Configure ServiceNow workflows, forms, dashboards, reports, notifications, business rules, scripts, and automation • Enhance orchestration using Flow Designer, Integration Hub, APIs, and other platform capabilities • Support data normalization, identification, reconciliation, enrichment, and quality validation • Develop scripts and controlled platform extensions when out-of-the-box configuration is insufficient • Participate in discovery sessions, requirements workshops, design discussions, and technical reviews • Translate requirements into implementation tasks, configuration activities, test cases, and documentation • Develop and execute unit, system, integration, regression, and deployment-validation testing • Support user acceptance testing, production deployments, stabilization, and post-production support • Produce deployment diagrams, configuration documents, integration specifications, operating procedures, troubleshooting guides, knowledge articles, and training materials • Follow SDLC and Agile practices; identify and communicate technical risks, dependencies, defects, and scope concerns • Build relationships with client and Templar Shield technical teams • Communicate technical issues, implementation decisions, and recommendations to business and technical stakeholders • Assist with solution demonstrations, knowledge-transfer sessions, client training, estimates, and proposals • Stay current with Armis capabilities, ServiceNow enhancements, and cybersecurity practices • Contribute reusable technical documentation, implementation templates, and practice materials

🎯 Anforderungen

• One to three years of experience in implementation engineering, professional services, cybersecurity consulting, security engineering, network engineering, infrastructure engineering, ServiceNow delivery, or a related technical role • At least one year of experience working with ServiceNow, Armis, or a comparable enterprise security, asset-management, vulnerability-management, or security-operations platform • Hands-on experience supporting technical implementations, platform configurations, integrations, testing, troubleshooting, or production deployments • Working knowledge of enterprise networking, cybersecurity operations, asset management, vulnerability management, and incident-response processes • Experience with APIs and integration technologies, including REST, JSON, authentication, certificates, and SSL/TLS • Familiarity with virtual appliances, collector deployment, log review, connectivity testing, certificate management, and basic infrastructure troubleshooting • Strong client-facing communication skills and the ability to explain technical issues to both technical and non-technical stakeholders • Ability to manage multiple assignments, document decisions, follow established delivery processes, and drive assigned tasks to completion • Bachelor’s degree in information technology, computer science, cybersecurity, engineering, or a related field, or equivalent relevant professional experience • Willingness to travel up to 50 percent based on client and project requirements • Preferred: hands-on experience with Armis Centrix and ServiceNow CMDB, CSDM, Service Graph Connectors, ITSM, ITOM, Security Operations, Vulnerability Response, Security Incident Response, or Integrated Risk Management • Preferred: experience with operational technology, IoT, IoMT, healthcare, manufacturing, utilities, energy, transportation, telecommunications, or critical-infrastructure environments • Preferred: CMDB data quality, configuration item reconciliation, asset normalization, ownership models, and operational governance • Preferred: regulated environments with formal change controls, audit requirements, security documentation, and operational constraints • Preferred: basic Linux administration and troubleshooting • Preferred: ServiceNow or Armis certifications/training, or cybersecurity/networking certifications such as Security+, GICSP, CCNA, or comparable credentials

🏖️ Vorteile

• Competitive compensation + annual performance-based bonus • 100% remote-first culture • Health, dental, LTD, and life insurance coverage • 401(k) with company match • Reimbursement for job-related training and certifications • Work on frontier projects at the cutting edge of AI + Risk Management • A collaborative culture where your process designs shape real industry solutions

Jetzt Bewerben

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