Contract Manager – Renewals

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Tenna

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2015

🏗️ Bauwesen

☁️ SaaS

🔧 Hardware

Construction • SaaS • Hardware

Tenna ist ein Anbieter von Software und Hardware für Gerätemanagement, der speziell für Bauunternehmer entwickelt wurde. Es zentralisiert gemischte Flotten – schwere Geräte, Fahrzeuge, Werkzeuge, Anbauteile und Mieten – auf einer einzigen Plattform, die GPS-Telematik, BLE, QR- und CANbus-Tracker, KI-Dash-Kameras und mobile Apps kombiniert. Tenna bietet Asset-Tracking & -Management, Nutzungsanalysen, präventive Wartung und Arbeitsaufträge, Teile- und Mechanikerzeiterfassung, Planung/Versand, Sicherheit und Konformität (DVIR/ELD/IFTA), Integrationen mit Buchhaltungs-/ERP- und Bausoftware sowie telematikgestützte Finanzdaten für Projekte zur internen Abrechnung. Die Lösung wird an Auftragnehmer vermarktet, um Verluste zu reduzieren, die Auslastung zu verbessern, die Lebensdauer von Vermögenswerten zu verlängern und die Sicherheit und Konformität zu erhöhen.

Beschreibung

• Own and manage the full lifecycle of customer contract renewals, from early planning through contract execution • Execute a structured 180, 90, and 30-day renewal cadence to ensure proactive engagement and on-time renewals • Manage a high-volume renewal pipeline, driving predictability and consistency in execution • Partner with CAMs during key renewal touchpoints to confirm customer intent, align on scope and pricing, and mitigate churn risk • Establish and maintain risk grading to proactively identify and address at-risk accounts • Develop and execute commercial strategies for renewals, including pricing, term optimization, and contract structuring • Identify and drive expansion opportunities by packaging additional products and services into renewal motions • Act as the central point of contact for renewal coordination across Sales, Customer Success, Support, Finance, and Legal • Ensure renewal contracts are accurate, compliant, and aligned with company standards and pricing models • Uphold pricing integrity and address discrepancies or non-standard terms when necessary • Maintain accurate renewal forecasting and reporting to improve visibility and confidence for leadership • Ensure all non-renewals are documented with clear reasons and insights to support churn analysis and continuous improvement • Analyze renewal trends to identify opportunities for process improvement and revenue optimization • Build and refine scalable renewal processes, playbooks, and tools for the team and department

🎯 Anforderungen

• 4+ years of experience in renewals, contracts, account management, customer success, or revenue operations in a SaaS or technology environment • Proven experience managing contract renewals, negotiations, and pricing strategies • Strong understanding of recurring revenue models (ARR/ACV), GRR, and NDR drivers • Experience working closely with contracting, legal, or finance functions is strongly preferred • Experience managing or forecasting pipeline and revenue with high accuracy • Demonstrated ability to identify risk early and drive proactive mitigation strategies • Experience in construction technology or working with construction industry customers is strongly preferred • Strong cross-functional collaboration skills across Sales, Customer Success, Finance, and Legal • Excellent communication and negotiation skills, with the ability to influence stakeholders at multiple levels • Highly organized and detail-oriented, with the ability to manage high volume and complexity simultaneously • Experience using CRM systems (Salesforce preferred) and contract management tools • Bachelor’s degree in Business, Finance, or related field is required

🏖️ Vorteile

• Full-time opportunity. • Location: Remote – nationwide. • Travel to customer locations is required, up to 15%. • Competitive compensation packages offered. • Opportunities for growth and personal development within a highly dynamic team. • Robust, low-cost benefit packages offered. • Benefit coverage begins the first date of employment. • Paid Time Off and Volunteer Time Off offered. • Dependent Care offered. • 401k match. • Employee referral bonuses.