Customer Analyst

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The Kraft Heinz Company

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10.000+ Mitarbeiter

Gegründet 2015

👥 B2C

🛒 Einzelhandel

💰 €20.000.000 Post-IPO Equity im 2019-06

B2C • Food & Beverage • Retail

Die Kraft Heinz Company ist eines der größten Lebensmittel- und Getränkeunternehmen der Welt, mit acht Marken mit jeweils über 1 Milliarde US-Dollar Umsatz und einem globalen Umsatz von rund 25 Milliarden US-Dollar. Seit über 150 Jahren sind wir ein weltweit vertrauenswürdiger Hersteller hochwertiger, schmackhafter und nahrhafter Lebensmittel. Obwohl Kraft Heinz seinen Doppelsitz in Chicago und Pittsburgh hat, sind unsere Marken wahrhaft global: Unsere Produkte werden in über 40 Ländern hergestellt und vermarktet. Zu diesen beliebten Produkten zählen unter anderem Würzmittel und Saucen, Käse und Milchprodukte, Fertiggerichte, Fleischwaren, Erfrischungsgetränke, Kaffee, Produkte für Säuglinge und Ernährung sowie zahlreiche weitere Lebensmittel – in einem Portfolio von mehr als 200 etablierten und aufstrebenden Marken.

Beschreibung

• Utilize sales and consumer data to build presentations for both internal and external audiences • Customer facing ownership of shopper marketing and digital plans for multiple retailers in the region • Own routines to identify key volume drivers and communicate material needs • Develop impactful customer specific selling stories that reflect key category business building initiatives • Focus on communication of actionable analysis & insights to support effective selling stories, to solve consumer needs • Assist with regular category & business reviews with the field team to improve positive business growth • Ensures that the customer, consumer and category insights are delivered timely, with full data accuracy • Analyze key merchandising events and provide actionable points of views on compliance, execution, consumption and value • Be or Grow into a Subject Matter Expert on Story Telling, Visualizations, Data Literacy, or Analytical Process • Work with the Data & Analytics team on a feedback loop of business-critical reporting and tool development

🎯 Anforderungen

• Experience with a corporate sales background with knowledge of business processes and Category Management • Ability to work within a Customer Business Team framework, applying a customer-first mentality for effective customer management & proactivity to achieve objectives • Ability to plan, organize and communicate priorities to leadership • Strong analytical skills with emphasis on problem solving vs. only problem identification • Use and understanding of syndicated data and panel data • Proven communication skills (written, verbal, presentation) for both internal & external outputs • Experience with Power BI development, including report and dashboard creation is a plus • Ability to work independently and as a part of a team • Excellent communication and collaboration skills • Strong presentation Skills including Verbal & Written • Strong desire to expand capabilities with Circana, Numerator, Excel, and PowerPoint • Adaptability to changing business requirements • Self-starter – highly motivated and proactive approach to all tasks • Growth Mindset with Problem Solving Skills and Attention to Detail

🏖️ Vorteile

• Coverage for employees (and their eligible dependents) through affordable access to healthcare • Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents • We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families • Participation in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors