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Threelink

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1 - 10 Mitarbeiter

Threelink hilft seinen Kunden, ein gesundes Klima in ihrer Informationsversorgung zu schaffen. Threelink erreicht dies, indem es gemeinsam mit dem Kunden zu konkreten, auf die Bedürfnisse der Organisation abgestimmten Lösungen kommt. Threelink ist in der Lage, den Prozess von der Beratung bis zur Implementierung der Lösungen zu begleiten. Es wird Augenmerk auf die Organisationsarchitektur, die Prozessgestaltung und die Informationsarchitektur gelegt. Threelink hat einen einzigartigen Ansatz für Change Management auf Basis der Human-Insight-Philosophie. Threelink bietet dabei Unterstützung durch Beratung, Interim-Management, Projektmanagement und Prozessmanagement.

Beschreibung

• Provide ongoing functional support for Workday HCM, Payroll, Absence, Time Tracking, and Financials across multiple client environments. • Serve as the primary point of contact for assigned clients, helping them understand system capabilities, navigate business process configurations, and adopt best practices. • Manage your own workload and client priorities independently, ensuring work is completed within agreed service levels. • Investigate and resolve production issues by performing root cause analysis, testing configuration updates, and coordinating with internal teams. • Support Workday release management by reviewing tenant updates, assessing impact on client configurations, and recommending adjustments. • Create and maintain documentation, job aids, and reporting to improve client self-sufficiency and operational visibility. • Communicate proactively with clients and stakeholders, providing clear status updates and managing expectations.

🎯 Anforderungen

• 4+ years of experience supporting Workday in a post-go-live, managed services, or consulting capacity. • Strong functional knowledge of one or more of the following Workday modules: Core HCM, Payroll, Absence Management, Time Tracking, Benefits, or Core Financials. • Demonstrated ability to configure and troubleshoot Workday business processes, security, calculated fields, and condition rules. • Experience working directly with clients to gather requirements, explain system behavior, and recommend solutions. • Strong problem-solving and analytical skills with the ability to work through complex, cross-module issues. • Proven ability to manage multiple client priorities and deadlines simultaneously, without losing quality or responsiveness. • Active Workday certification(s) in Payroll, Absence, Time Tracking, Core HCM, Benefits, or Core Financials. • Experience with Workday reporting, calculated fields, and dashboards to support operational decision-making. • Prior experience in a consulting firm, managed services organization, or Workday partner environment. • Familiarity with Workday release cycles, tenant management, and SaaS operational best practices. • Comfort with ambiguity and a track record of figuring things out.

🏖️ Vorteile

• Reasonable Accommodations • Equal Opportunity Employer