Account Manager

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Thriveworks

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 2008

💼 Beratung

🛡️ Versicherung

⚖️ Rechtswesen

Consulting • Insurance • Legal

Thriveworks ist ein führender Anbieter von Dienstleistungen im Bereich der psychischen Gesundheit und bietet eine breite Palette von Therapiemöglichkeiten, darunter Einzeltherapie, Paar-/Ehetherapie, Familientherapie sowie Kinder- und Jugendtherapie. Mit über 2. 200 lizenzierten Fachleuten an 340 Standorten in den USA bietet Thriveworks sowohl persönliche als auch Online-Therapiesitzungen an, die auf die individuellen Bedürfnisse der Klienten zugeschnitten sind. Sie akzeptieren die meisten großen Versicherungstarife, um zugängliche psychische Gesundheitsversorgung für verschiedene Herausforderungen wie Angstzustände, Depressionen und Beziehungsprobleme sicherzustellen.

Beschreibung

• Serve as the primary point of contact and strategic owner for assigned partnerships. • Build and maintain strong relationships with key stakeholders, referral sources, and decision-makers. • Anticipate partner needs and proactively identify opportunities to strengthen engagement, improve performance, and support growth. • Lead internal and external meetings, presentations, and business reviews. • Gather, analyze, and communicate partnership outcomes and performance data on established cadences. • Collaborate cross-functionally to ensure partner and patient needs are addressed effectively. • Resolve partner concerns and escalated issues in a timely manner. • Develop and execute account-specific growth strategies based on referral trends, utilization data, and market opportunities. • Monitor partnership performance and recommend strategies to increase referral volume, engagement, and retention. • Work collaboratively with the Care Partnerships Associate on shared partnership accounts. • Develop a comprehensive understanding of assigned account performance, including demand volume, conversion rates, referral trends, utilization patterns, and barriers to care. • Maintain accurate and comprehensive Salesforce account records, contacts, referral attribution, activities, and documentation. • Serve as the subject matter expert for assigned account information, performance metrics, and Salesforce account structure. • Actively participate in internal meetings and training, sharing ideas and best practices. • Always be looking for ways to add value and streamline the partner experience

🎯 Anforderungen

• 2–5 years of professional experience; business development, account management, and healthcare experience are highly preferred • Experience with CRM tools (Salesforce preferred) and productivity platforms (Google Suite, Monday.com)

🏖️ Vorteile

• An amazing team culture • Professional development & advancement opportunities • 401K with 3% employer match • Healthcare, Dental, Vision, and life insurance benefits • Paid time off and paid holidays • Professional EAP program for team members & household • Additional coverage options available, such as Short Term Disability, Long Term Disability, and Group Accident Insurance