Senior Account Manager

Stelle nicht auf LinkedIn

🕒 vor 1 Monat

🐊 Florida – Remote

🐊 Florida – Remote

💵 $135.000 - $150.000 / Jahr

⏰ Vollzeit

🟠 Senior

💰 Account Manager

Jetzt Bewerben

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Top Hat Engineering

WebsiteLinkedInAlle Stellen

11 - 50 Mitarbeiter

Gegründet 2023

🚗 Transport

📦 Logistik

💼 Beratung

Transport • Logistics • Consulting

Top Hat Engineering ist ein Unternehmen, das sich auf Lager- und Fulfillment-Betriebe sowie Automatisierung spezialisiert hat. Sie bieten Fachkenntnisse in der Optimierung von Lagerlayouts, Tools und Technologien, die darauf abzielen, die Effizienz für Kunden von Startups bis hin zu Fortune-100-Unternehmen zu verbessern. Ihre Dienstleistungen umfassen Betriebsberatung, Softwarelösungen und Upgrades der mechanischen Ausrüstung, mit dem Ziel, durch Datenanalyse und Kosten-Nutzen-Analyse eine maximale betriebliche Exzellenz zu erreichen.

Beschreibung

• Identify, engage, and focus on expanding market share and unlocking new opportunities for sustainable growth • Serve as the primary advisor for new and existing clients, understanding their evolving supply chain needs and aligning our SaaS solutions to their goals • Identify upsell/cross-sell opportunities, negotiate renewals, and collaborate with internal stakeholders to close expansion deals • Partner with various support teams to ensure seamless onboarding, adoption, and ROI realization • Lead quarterly business reviews to showcase value, address pain points, and co-build roadmaps for future collaboration • Advocate for client needs internally, sharing feedback with Product and Marketing to shape platform enhancements • Deliver against targets for net revenue retention, customer satisfaction, and expansion revenue

🎯 Anforderungen

• Bachelor's degree in Engineering (Mechanical or CS), Business Management, or related field • 10+ years in account management, customer success, or sales roles, preferably in SaaS, supply chain, or enterprise software • Proven Closer: Track record of retaining and growing high-value accounts (six, seven, or eight-figure ARR) in complex sales cycles • Supply Chain Savvy: Deep understanding of material handling systems, advanced automation, software, labor applications, inventory management challenges and how technology solves them • Trusted Advisor: Ability to engage C-suite, IT, and operations leaders with executive presence and strategic insights • Problem-Solver: Passion for diagnosing client pain points, building ROI-driven business cases, and delivering tailored solutions • Tech Proficiency: Skilled in CRM tools, Microsoft Suite, and collaboration platforms (Slack, Teams) • Ability to safely lift, carry, push, and pull objects weighing 40+ pounds • Ability to stand and walk for extended periods of time, including throughout full work shifts • Ability to follow safety procedures, wear required personal protective equipment, and maintain a clean and organized work area • Reliable attendance and punctuality, including flexibility to work extended hours.

🏖️ Vorteile

• Competitive base salary + uncapped variable pay • Benefits tailored to senior professionals