Associate Manager – Valet & Parking Services

🕒 vor 1 Monat

🦞 Maine – Remote

🦞 Maine – Remote

💵 $55.000 - $60.000 / Jahr

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

👔 Manager

Jetzt Bewerben

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Towne Park

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10.000+ Mitarbeiter

💰 €10.000.000 Private Equity Round im 2007-08

Als führender technologiegestützter Multi-Service-Dienstleister im Bereich Hospitality-Lösungen, der landesweit über 800 Hotel- und Gesundheitskunden betreut, bietet Towne Park seit über 35 Jahren außergewöhnliche Park-, Mobilitäts- und Gastfreundschaftserfahrungen von der Ankunft bis zur Abreise. Wir setzen den Kundenservice in den Mittelpunkt, indem wir nahtlose und unvergessliche Interaktionen bieten, die ein Lächeln hervorrufen.

Beschreibung

• Ensures that the guest service experience is delivered exceptionally and consistently on all shifts • Sets a positive example for guest relations and empowers associates to provide excellent customer service • Efficiently allocates labor resources to support service delivery and reduces staffing levels if business conditions dictate • Is actively engaged in the recruitment and hiring processes • Assists Account Manager in establishing guidelines so employees understand expectations and parameters • Develops cohesive working relationships with the clients’ staff members • Understands and drives business metrics for forecasting, productivity, claims, customer service, and turnover • Ensures all associates accurately identify and collect revenue for all vehicles

🎯 Anforderungen

• Associate’s degree or equivalent degree preferred • Valid driver’s license and clean driving record • A minimum of one (1) year of related experience in hospitality • Knowledge of Towne Park’s and site-specific preventative safety and security procedures • Knowledge of Towne Park’s safe driving policies and procedures • Knowledge of customer confidentiality policies and procedures as set forth by Towne Park and/or HIPPA • Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications

🏖️ Vorteile

• Employees are eligible to enroll in medical, dental, and vision insurance • Accident insurance • Critical illness insurance • Hospital indemnity insurance • Telemedicine benefits • Company-paid basic life and AD&D insurance • Short-term and long-term disability • 401k retirement savings plan • Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year • 6 paid holidays throughout the calendar year • Up to a maximum of 4 paid floating holidays per calendar year