Senior Product Manager – Identity & Eligibility

🕒 vor 2 Monaten

🇺🇸 Vereinigte Staaten – Remote

💵 $145.000 - $155.000 / Jahr

⏰ Vollzeit

🟠 Senior

✅ Produktmanager

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Transcarent

201 - 500 Mitarbeiter

Gegründet 2020

⚕️ Krankenversicherung

🤖 Künstliche Intelligenz

💰 €200.000.000 Series C im 2022-01

Healthcare Insurance • Health • Artificial Intelligence

Transcarent ist ein Gesundheits- und Pflegeerfahrungsunternehmen, das es einfach macht, die qualitativ hochwertige und erschwingliche Gesundheits- und Pflegeleistung zu erhalten, die jeder und seine Familie verdient – dort und wann sie es möchten, zu ihren Bedingungen. Transcarent stellt die Gesundheitskonsumenten wieder in den Mittelpunkt, indem es sie direkt mit einem integrierten Ökosystem von hochwertigen Anbietern und Gesundheitslösungen verbindet, transparente Informationen bereitstellt und vertrauenswürdige Beratung anbietet – in nur 60 Sekunden, rund um die Uhr, vom Smartphone aus, oft ohne Kosten für Mitglieder und zu niedrigeren Kosten für deren Arbeitgeber. Transcarent übernimmt die Verantwortung für Ergebnisse – bietet risikobasierte Preismodelle und transparente Berichterstattung über die Auswirkungen, um Anreize auf eine messbar bessere Erfahrung, bessere Gesundheit und geringere Kosten auszurichten.

Beschreibung

• Own the end-to-end product roadmap for identity, authentication, and eligibility - from how members enroll and verify themselves to how benefits and access rules are managed across client configurations • Define and simplify the data models that represent member eligibility, benefits coverage, and account relationships across our internal platform • Partner with engineering and data teams to build reliable, real-time eligibility determination that powers our Member-facing care experiences • Balance the need for simplifying access patterns for users while maintaining critical security goals for the business • Build internal tooling that enables client success, ops, and clinical teams to self-serve on eligibility lookups, troubleshooting, and configuration • Define clear reliability, accuracy, and latency targets for eligibility systems and hold cross-functional partners accountable to them • Track key metrics across enrollment funnels, eligibility match rates, and access failures • Design forward-looking access, authentication, and consent patterns that balance strong security controls with low-friction, trustworthy Member experiences across web, mobile, and live care channels • Define identity and access patterns for non-human agents including delegated access, least-privilege scopes, and full auditability of actions taken on Member data • Partner with AI, security, and clinical teams to ensure AI-powered and automated experiences can safely interact with sensitive health data while honoring Member consent, regulatory requirements, and our internal risk standards.

🎯 Anforderungen

• 5+ years of product management experience, with meaningful time spent on platform, identity, data, or infrastructure products • Deep familiarity with identity and access management concepts including SSO, OAuth, member matching, eligibility file management, benefit file processing and how these concepts relate to one another • Strong data fluency - you're comfortable with platform and identity concepts, can define and instrument metrics, and use data to prioritize and validate decisions • Experience working in healthcare or benefits with an understanding of the foundational concepts of exchanging and storing Member information • Excellent cross-functional collaborator who can translate technical complexity for clinical or client-facing stakeholders and vice versa • Naturally curious individuals who enjoy discovering how things work and finding ways to improve upon them • Humble attitudes and a penchant for solving hard problems • Experience in startup environments is a plus!

🏖️ Vorteile

• Competitive medical, dental, and vision coverage • Competitive 401(k) Plan with a generous company match • Flexible Time Off/Paid Time Off, 13 paid holidays • Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance • Mental Health and Wellness benefits

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