
1001 - 5000 Mitarbeiter
🤖 Künstliche Intelligenz
🤝 B2B
Artificial Intelligence • B2B • Customer Experience
TTEC Digital ist ein führendes Unternehmen im Bereich der Transformation von Kundenerlebnissen, das Technologie und menschliche Empathie kombiniert, um Kundeninteraktionen zu verbessern. Mit Fokus auf künstliche Intelligenz, Contact Center-Technologie und Kundenbeziehungsmanagement bietet TTEC Digital maßgeschneiderte Lösungen für die digitale Transformation im mittelständischen Markt. Ihr umfassendes Angebot umfasst Datenanalysen, CX-Strategie und -Design sowie Managed Services, die Kundeninteraktionen in verschiedenen Branchen optimieren.
🕒 vor 5 Monaten
🤠 Texas – Remote
💵 $170.000 - $210.000 / Jahr
⏰ Vollzeit
🔴 Experte
🧑💻 Full-Stack-Entwickler
🦅 H1B-Visum-Sponsor
🗣️🇺🇸🇬🇧 Englisch erforderlich
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1001 - 5000 Mitarbeiter
🤖 Künstliche Intelligenz
🤝 B2B
Artificial Intelligence • B2B • Customer Experience
TTEC Digital ist ein führendes Unternehmen im Bereich der Transformation von Kundenerlebnissen, das Technologie und menschliche Empathie kombiniert, um Kundeninteraktionen zu verbessern. Mit Fokus auf künstliche Intelligenz, Contact Center-Technologie und Kundenbeziehungsmanagement bietet TTEC Digital maßgeschneiderte Lösungen für die digitale Transformation im mittelständischen Markt. Ihr umfassendes Angebot umfasst Datenanalysen, CX-Strategie und -Design sowie Managed Services, die Kundeninteraktionen in verschiedenen Branchen optimieren.
• Actively collaborates with sales and delivery to develop client proposals around process and solution options, create roadmaps, and clearly explain technical concepts for shared understanding to facilitate decision-making • Work as a trusted advisor in an atmosphere of partnership with clients at the sponsor level • Consultatively leads technical and non-technical executive- or sponsor-level client stakeholders on complex technical concepts or design implications • Lead large-scale, complex technical requirements elicitation, design, and scoping discussions, internally and/or with existing and potential clients • Decompose large-scale requirements/user stories into tasks, and accurately estimates the effort for themselves or others to complete those tasks • Demonstrate a consistent capability for effective project leadership on a variety of projects and project types, including multi-workstream large-scale complex projects with global teams • Identifies problems independently and demonstrates proactive ownership of their solution, vets and evaluates others’ proposed solutions, and delegates ownership to others where appropriate • Proactively and professionally raises and articulates risks with the PM, project delivery team, and internal leadership • Productively collaborates with the project team and internal leadership on potential solutions and mitigation approaches, and participates in the related client communication at the sponsor level
• 5+ years of experience with Agile delivery and adaptable to methodologies within the client environment • 5+ years’ experience leading consulting projects for large clients with eight or more of the following (or comparable) types of projects, and is considered a go-to source of knowledge for others: Azure Compute (PaaS & Containers), Data Stores: Fit-for-purpose selection, Messaging & Events, API Design & Management, Integration & APIs, AI & Search, SDLC, DevOps/Platform Engineering, Performance & Scalability/Reliability & Release, Identity & Access (Application-centric), Monitoring & Observability, Fluency in Windows and/or Linux Operating Systems • 5+ years’ experience leading consulting projects for large clients with six or more of the following (or comparable) tools and technologies, and is considered a go-to source of knowledge for others: Design patterns and architectural concepts, .NET Core/C#, Front-end Dev: Angular/React/Blazor, Mobile: Flutter/React Native, ORM - Entity Framework/Dapper, data storage, CI/CD & IaC, Visual Studio, Source Control, automating testing, Scrum/Kanban and Agile • 3+ Microsoft Azure Application Development & DevOps, AI & Machine Learning, and/or Architecture & Development certifications, AZ204, AZ400, and AZ102 highly recommended • Ability to architect and set standards for highly complex solutions using a variety of technologies, platforms, and integrations • A proven, repeatable track record of successful large-scale project delivery • Desire to constantly learn and adapt to changing technology
• Medical, dental, vision • tax-advantaged health care accounts • financial and income protection benefits • paid time off (PTO) and wellness time off.
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