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Client Growth & Success Principal Manager – Enterprise Accounts

🕒 vor 21 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $150.000 - $175.000 / Jahr

⏰ Vollzeit

🔴 Experte

📈 Growth-Marketing-Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Twin Health, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 21 Tagen

Noch offen auf der Website von Twin Health. Geprüft vor 2 Stunden.

Logo of Twin Health

Twin Health

201 - 500 Mitarbeiter

Gegründet 2018

💼 Beratung

📦 Logistik

🏥 Gesundheitswesen

Consulting • Logistics • Healthcare

Twin Health ist ein Unternehmen, das sich auf die Verbesserung der Stoffwechselgesundheit von Mitarbeitern und Mitgliedern von Gesundheitsplänen durch die Prävention und Umkehrung chronischer Stoffwechselerkrankungen konzentriert. Mithilfe einer firmeneigenen Digital Twin AI-Technologie, kombiniert mit intelligenten Geräten, Wearables und einem klinischen Betreuungsteam, bietet Twin Health personalisierte Gesundheitsvorschläge an. Die Lösungen unterstützen beim Gewichtsverlust, senken den Blutzuckerspiegel, verbessern Energie, Stimmung und Schlaf und reduzieren die Abhängigkeit von kostspieligen Medikamenten, indem die Ursachen der Stoffwechseldysfunktion angegangen werden. Ihre evidenzbasierten Programme bieten erhebliche gesundheitliche Vorteile, einschließlich einer signifikanten Reduktion des Blutzuckerspiegels, des Wegfalls von Medikamenten und der allgemeinen Verbesserung der Stoffwechselgesundheit innerhalb von sechs Monaten.

Beschreibung

• Build and maintain trusted strategic relationships with executive, HR, benefits, clinical, and operational stakeholders • Navigate complex enterprise organizations and align divergent stakeholder priorities • Develop expertise in Twin Health programs, clinical operations, implementation processes, and growth marketing strategies • Provide data-driven consultative recommendations to improve program adoption, member engagement, clinical outcomes, and client satisfaction • Prepare and deliver executive business reviews, ROI analyses, and strategic recommendations • Monitor client health, identify risks, and develop mitigation strategies • Drive client decision-making through long, multi-layered decision cycles • Influence adoption across HR, benefits, clinical, operational, financial, and member-experience stakeholders • Develop client success stories, testimonials, case studies, and reference opportunities • Develop and execute strategies to maximize program adoption, stakeholder engagement, and member participation • Leverage data and performance insights for optimization and continuous improvement • Collaborate with Marketing on client success stories, case studies, and proof points • Support and lead client events, webinars, and strategic initiatives • Own the full client renewal lifecycle and drive retention • Identify and secure expansion and upsell opportunities • Surface renewal and expansion risks and execute mitigation plans • Coordinate across Implementation, Clinical, Product, Analytics, Marketing, and Business Development • Partner with client leaders on workflow optimization, operational improvements, and strategic growth • Develop promotional strategies and engagement toolkits with Member Marketing • Proactively solve problems and lead through influence • Perform other duties as assigned

🎯 Anforderungen

• 8+ years of experience in Client Success, Strategic Account Management, Consulting, Partnership Management, or a similar client-facing role within healthcare • Experience supporting large, complex enterprise organizations is strongly preferred • Proven track record of building strategic client partnerships that drive adoption, client retention, revenue growth, and long-term business value • Experience managing highly matrixed enterprise organizations with multiple executive, clinical, operational, and technical stakeholders • Strong understanding of benefits design, healthcare delivery models, clinical operations, population health, and value-based care principles • Exceptional relationship-building, communication, presentation, and executive influencing skills • Strong analytical, strategic thinking, and problem-solving abilities with the ability to translate data into actionable recommendations • Demonstrated ability to influence without direct authority and lead cross-functional initiatives across diverse stakeholder groups • Highly organized with exceptional attention to detail, accountability, and follow-through • Comfortable navigating ambiguity while balancing multiple priorities in a fast-paced, evolving environment • Collaborative mindset and passion for delivering measurable client outcomes • Willingness and ability to travel as needed • Experience scaling programs across large, geographically distributed populations during periods of growth or expansion preferred • This remote opportunity is available to US based persons • Applicants must be authorized to work for any employer in the U.S. • Twin Health is unable to sponsor or take over sponsorship of an employment Visa at this time

🏖️ Vorteile

• Bonus eligibility • Opportunity for equity participation • Unlimited vacation with manager approval • 16 weeks of 100% paid parental leave for delivering parents • 8 weeks of 100% paid parental leave for non-delivering parents • 100% employer-sponsored healthcare, dental, and vision for the employee • 80% healthcare, dental, and vision coverage for family • Health Savings Account and Flexible Spending Account options • 401k retirement savings plan • Remote work • High level of flexibility • Competitive compensation package

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