Global Accounts Manager – Fraud Prevention

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🕒 vor 7 Monaten

🏄 California, New York, +1 weitere Bundesländer – Remote

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💵 $61.910 - $118.250 / Jahr

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Universal Music Group, Inc.

WebsiteLinkedInAlle Stellen

1 - 10 Mitarbeiter

Gegründet 1934

📱 Medien

Media • Entertainment • Technology

Die Universal Music Group, Inc. ist ein führendes globales Musikunternehmen, das musikbasierte Unterhaltung bietet. Das Unternehmen ist die Heimat einiger der größten Künstler, Innovatoren und Unternehmer der Musikindustrie weltweit. Mit einem Fokus auf die Nutzung digitaler Technologien entwickelt die Universal Music Group neue Dienste, Plattformen und Geschäftsmodelle, um die Bereitstellung von Musik und verwandten Inhalten zu verbessern. Sie betreiben verschiedene Websites, Anwendungen und Dienste, um die Verbindung zwischen Künstlern und ihren Fans aufrechtzuerhalten. Das Unternehmen ist bestrebt, neue kommerzielle und künstlerische Möglichkeiten zu bieten und legt dabei besonderen Wert auf digitale Innovation und den Schutz der Privatsphäre.

Beschreibung

• Act as the day-to-day representative for fraud prevention at UMG in all operational and strategic engagements with DSPs • Partner with internal stakeholders to ensure our goals are reflected across all of our new and preexisting licensing agreements • Lead internal anomaly detection reviews, coordinating data from multiple systems to validate and escalate streaming irregularities • Serve as the central liaison for UMG repertoire owners and regional Business Affairs leads — chairing monthly meetings to share insights, align investigations, and surface market-level priorities • Produce monthly reports and scorecards, summarizing partner performance, market trends, and identified anomalies • Handle rights holder escalations within UMG, ensuring cases of suspected manipulation or fraud are communicated, tracked, and resolved effectively • Develop and maintain internal alignment across teams to ensure consistency in process and data handling • Create and deliver internal and external presentations highlighting fraud prevention impact, market insights, and partner collaboration • Assemble detailed evidence briefs and summaries of bad actors for senior stakeholders and strategy leads • Support ongoing development of fraud-prevention reporting — ensuring internal metrics evolve with partner behavior and ecosystem trends

🎯 Anforderungen

• 2–5 years of experience in account management, partner operations, commercial strategy, or digital rights management within the music, media, or tech industries • Skilled communicator and excellent storyteller, with experience leading meetings and presenting insights to internal executives and external partners • Strong organizational and project management skills — able to track complex deliverables, manage multiple stakeholder groups, and meet deadlines across global time zones • Analytical mindset with comfort interpreting data and drawing conclusions — SQL, Python, or Looker experience is a plus but not required • Proven ability to synthesize complex information into clear, actionable presentations and documentation • Familiarity with the digital music ecosystem, streaming economics, and partner operations • Detail-oriented and reliable — capable of maintaining accurate records, reports, and evidence logs across multiple investigations • Collaborative, diplomatic, and proactive — you thrive in cross-functional environments and enjoy turning insights into impact

🏖️ Vorteile

• Comprehensive medical, dental, vision, and FSA options • 100% coverage for out-patient mental health services • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year) • A lifetime fertility support allowance of $30,000 to plan participants • Student Loan Repayment Assistance and Tuition Reimbursement • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation • Flexible Paid Time Off (PTO) for exempt employees • 3-weeks PTO for non-exempt employees • 2-weeks paid Winter Break • 10 Company Holidays (including Juneteenth and Wellbeing Day) • Summer Fridays (between Memorial Day and Labor Day) • Generous paid parental leave for every type of parent