Senior Engineering Manager, Site Reliability

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $195.300 - $270.400 / Jahr

⏰ Vollzeit

🟠 Senior

⛑ DevOps- und Site Reliability Engineer (SRE)

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Was es bedeutet: wie wahrscheinlich diese Stelle offen bleibt, ohne dass aktiv eingestellt wird.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Upstart

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

🚘 Automobilindustrie

💼 Beratung

🏥 Gesundheitswesen

Automotive • Consulting • Healthcare

Upstart ist ein führender KI-Kreditmarktplatz, der mit Banken und Kreditgenossenschaften zusammenarbeitet, um den Zugang zu erschwinglichem Kredit zu erweitern. Mit unserer Umwandlung in ein börsennotiertes Unternehmen sind wir nun bereit, unser Fachwissen zu nutzen und jeden Aspekt der Kreditvergabe und Risikoeinschätzung zu revolutionieren. Kürzlich haben wir unser Angebot auf die Refinanzierung von Automobilen ausgeweitet und planen, mit dem Unternehmenswachstum weitere Bereiche zu erschließen. Indem sie den KI-Marktplatz von Upstart nutzen, können von Upstart unterstützte Banken und Kreditgenossenschaften höhere Genehmigungsquoten und niedrigere Ausfallquoten erreichen, während sie gleichzeitig das außergewöhnliche, digital fokussierte Kreditvergabeerlebnis bieten, das ihre Kunden verlangen. Der patentierte Marktplatz von Upstart ist der erste, der ein No-Action-Schreiben vom Consumer Financial Protection Bureau in Bezug auf faire Kreditvergabe erhalten hat. Upstart unterstützt nicht nur eine große Remote-Belegschaft, sondern hat auch Büros in San Mateo, CA; Columbus, OH; und Austin, TX. Die meisten Upstarter schließen sich uns an, weil sie sich mit unserer Mission verbunden fühlen, den Zugang zu mühelosem Kredit auf Basis eines echten Risikos zu ermöglichen. Wenn Sie sich von dem Einfluss, den Sie bei Upstart haben können, begeistert sind, würden wir uns freuen, von Ihnen zu hören!

Beschreibung

• Manage and develop a team focused on incident management, observability, operational readiness, and reliability engineering • Define a clear charter, priorities, roadmap, and measurable outcomes for the SRE function • Translate strategy into capacity aware plans with explicit trade offs, ownership, milestones, and success measures • Maintain visibility into delivery health, operational risks, and team performance, intervening early when execution drifts • Build a resilient operating model through cross-training, shared context, effective delegation, and clear primary and secondary ownership • Set a high bar for technical quality, operating rigor, and executive communication • Develop engineers and leaders who can independently own complex reliability initiatives • Evolve Upstart’s incident management program to improve detection, response, coordination, communication, and recovery • Establish clear standards for managing high severity incidents and provide visible leadership during critical events • Improve postmortem quality and ensure incident learnings result in durable engineering improvements • Identify recurring failure patterns and drive systemic solutions across teams • Create strong feedback loops from incidents into roadmaps, service standards, operational readiness requirements, and measurable risk reduction • Improve the quality, accessibility, and trustworthiness of signals used to understand production health • Drive consistent practices across metrics, logs, traces, alerting, and service health • Advance the use of service level objectives and customer impact signals to guide priorities and operational decisions • Reduce detection gaps, noisy alerts, manual investigation, and recurring operational toil • Define measurable reliability outcomes and use data to prioritize investments and communicate impact • Partner with platform and product engineering teams to embed reliability into standard engineering workflows • Establish scalable operational readiness standards for new services, major launches, and architectural changes • Set clear expectations for service ownership, monitoring, capacity, failure handling, and incident response • Identify systemic reliability risks and partner with engineering teams to prioritize and address them • Improve resilience through automation, failure testing, recovery capabilities, and operational safeguards • Build operating mechanisms that turn reviews and analysis into clear decisions, owners, timelines, and sustained follow through • Align stakeholders and dependencies before critical launches and engineering decisions

🎯 Anforderungen

• 5+ years of reliability engineering management experience and 7+ years of experience in software engineering, site reliability engineering, infrastructure, or platform engineering • Significant hands-on experience in Site Reliability Engineering, Production Engineering, or an equivalent role responsible for operating and improving production systems • Direct experience managing an SRE, Production Engineering, or equivalent reliability function, including ownership of its strategy, roadmap, operating model, and outcomes • Strong technical depth in distributed systems, cloud infrastructure, observability, and production operations • Experience leading high severity incident response and improving incident management practices at scale • Demonstrated ability to translate strategy into focused, capacity aware plans and deliver measurable outcomes • Track record of hiring, developing, and retaining high performing engineers and engineering leaders • Strong cross-functional leadership and communication, with the ability to turn complex operational data into clear decisions and drive alignment across teams

🏖️ Vorteile

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly • Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada) • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) • Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada. • Health Savings Account contributions from Upstart for eligible plans (US only) • Income protection benefits, including life insurance and disability coverage for added financial security • Paid time off, sick leave, and company holidays, in line with local requirements • Paid family and parental leave to support caregiving and major life moments (duration varies by country) • Family-centered benefits to support fertility, parenthood, and caregiving needs • Employee Assistance Program (EAP) offering mental health support and life-centered resources • Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only) • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from • Connection and community through team events, all-company updates, and employee resource groups (ERGs) • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)