Account Manager – Sales Ops

Stelle nicht auf LinkedIn

🕒 vor 3 Tagen

Jetzt Bewerben

Ähnliche Remote-Jobs finden

E-Mail-Benachrichtigung für neue Jobs einrichten

📊 Überprüfen Sie Ihre Lebenslauf-Bewertung für diese Stelle

Verbessern Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie Ihre Lebenslauf-Bewertung vor der Bewerbung überprüfen.

Lebenslauf hochladen

USA TODAY Network

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

📱 Medien

📣 Marketing

🤝 B2B

Media • Marketing • B2B

Das USA TODAY Network ist der nationale Medien- und Werbezweig von USA TODAY Co. und betreibt ein großes Portfolio von lokalen und nationalen Publikationen. Es bietet eine vollständige Palette von Werbe- und Marketinglösungen an, darunter digitale und Printanzeigen, Direktmailings, Markeninhalte, Performance-Marketing, Video, SEO, Merchandising und Self-Service-Marktplatzdienste, unterstützt durch datengesteuerte Technologie, kreative Dienstleistungen, Events und eine KI-gestützte Plattform. Das Netzwerk legt Wert auf lokale Werbe-Reichweite, unterstützt durch eine nationale Reichweite, und bedient Unternehmen aus den Bereichen Automobil, Reisen, Finanzen, Bildung, Heimverbesserung und anderen Branchen.

Beschreibung

• Partner with sales on incoming RFPs and proposals, to ensure we are meeting client objectives - collaborating with various cross-company teams to develop the best advertising solutions as needed • Successfully manage and support account base and new business as the day-to-day contact for accounts • Provide a high level of customer service to clients with effective communication, timely responses to requests and proactive resolution of potential issues • Develop and revise media plans with existing accounts by analyzing historical data on customer spending, as well as considerations of client objectives, timing, product offerings, product performance and inventory availability • Independently manage all post-sale activity to ensure customer satisfaction is achieved and to prevent under-delivery – this includes booking, trafficking, delivery reporting, optimizations and assistance in resolution of billing discrepancies • Project management of internal creative builds and sponsorship/custom programs – working as a liaison between client/creative agency and internal teams towards successful execution • Ensure effective communication with sales teams to understand and anticipate customer needs, and ensure that advertising solutions meet those needs while setting internal and external expectations • Support programmatic sales team and serve as a resource for the National Sales and Account Management team, as it relates to our programmatic business and initiatives • Participate in project work as directed by supervisor • Engage in ongoing development and growth: • Product value propositions • Setting up complex programs for success • Analyzing data/metrics • Developing comprehensive performance reports • Upselling and driving incremental revenue

🎯 Anforderungen

• College education • 2-3 years working experience in digital media advertising • 2-3 years previous work experience working with sales personnel • Experience in Excel with strong analytical skills: must have a demonstrated track record of excellence in analytics, either via past work experience and / or successful completion of analytic coursework • Demonstrated organizational skills with a strong emphasis on quality assurance, process optimization, and the ability to effectively prioritize tasks and client needs • A team player, willing and able to collaborate with a diverse and dynamic team • Ability to work fast paced, high-pressured, dynamic environment, with tight deadlines • Professional maturity, integrity, discipline and a positive attitude • Demonstrated ability to think outside the box and take initiative to solve problems as they arise • Extensive working experience with online media sales and responding to RFPs in collaboration with others • Programmatic: familiarity and experience working in DV360, AdX, Rubicon, Pubmatic, GAM, etc. • Troubleshooting and management of deal health, etc.