Processing Manager

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Premier Mortgage Associates

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 1996

💸 Finanzen

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Premier Mortgage Associates ist ein Hypothekendarlehensunternehmen, das eine breite Palette von Finanzierungsprodukten für den Kauf und die Refinanzierung von Wohnimmobilien anbietet. Mit über 25 Jahren Erfahrung bieten sie eine Vielzahl von Kreditprogrammen an, darunter FHA, VA, Jumbo und mehr, um unterschiedliche finanzielle Bedürfnisse mit wettbewerbsfähigen Konditionen zu erfüllen. Ihr Team engagiert sich für außergewöhnlichen Kundenservice und legt Wert auf einen nahtlosen Kreditprozess und starke Kundenbeziehungen.

Beschreibung

• Manage the daily operations of processing and supervise the processing team. • Ensure loans follow established timelines and workflow processes and procedures. • Monitor team pipeline, workload and volume levels for balance and efficiency. • Coordinate with peer managers in underwriting and closing for efficient handling of files. • Maintain checklists for critical functions performed on the team. • Assist Processors with quality issues by providing training for improvement. • Ensure loans are processed within SLAs set by the company. • Provides guidance to all processing and support staff on program guidelines and acceptable documentation to meet program, agency, and investor guidelines. • Review and investigate escalation requests to ensure appropriate resolution is reached and communicated promptly. • Update and enforce standard operating processing policies and procedures. • Assist and provide backup coverage for Processors as needed. • Proficient in how to look up all program guidelines. • Fluent with DU, LP and GUS. • Attend monthly management meetings. • Provide ongoing coaching as needed for team members on time management and productivity skills. • Develop and perform new and ongoing training for the department and new processors. • Perform other tasks as assigned. • Represent the company with the highest quality work product and superior communication skills.

🎯 Anforderungen

• Degree: High School Diploma or Equivalent. • Minimum 5 years Processing Management experience or greater • Strong interpersonal, verbal, and written communication skills. • Exhibits training, leadership, and mentorship capabilities. • Ability to meet deadlines with accuracy and strong attention to detail. • Strong self-motivation and ability to work independently. • Knowledge of Automated Underwriting Systems and all government and conventional mortgage loan systems. • Understands loan product guidelines.

🏖️ Vorteile

• Medical Plan • Dental Plan • Vision Plan • GAP Insurance • Life Insurance paid by the company • Voluntary Life Insurance • 401K • Pet Insurance • Legal Shield/ID Shield