Technical Lead Manager, Forward Deployed Engineering

🕒 vor 11 Tagen

🏄 California – Remote

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⏰ Vollzeit

🟠 Senior

🧑‍💻 Full-Stack-Entwickler

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 10%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Veeam Software

Veeam Software

1001 - 5000 Mitarbeiter

Gegründet 2006

💼 Beratung

📦 Logistik

☁️ SaaS

💰 €500.000.000 Private Equity Round im 2019-01

Consulting • Logistics • SaaS

Veeam Software ist ein globaler Marktführer für Datenresilienz und -schutz und bietet selbstverwaltete Datensicherungssoftware für Hybrid- und Multi-Cloud-Umgebungen. Die Veeam Data Platform stellt umfassende Lösungen für Datensicherung, Wiederherstellung und Sicherheit bereit und setzt auf Zero-Trust-Prinzipien sowie KI-gestützte Tools für Data Intelligence. Das Angebot von Veeam umfasst sichere Backup- und Storage-Services für Plattformen wie Microsoft 365, AWS und Google Cloud und unterstützt unterschiedlichste Workloads in virtuellen, physischen und SaaS-Umgebungen. Mit einem starken Ruf für Innovation und hohem Kundenvertrauen bedient Veeam ein breites Spektrum an Branchen und sorgt für Datenresilienz gegenüber Störungen wie Ransomware-Angriffen. Die Lösungen ermöglichen Unternehmen Datenfreiheit, sichere Speicherung und effizientes Management und untermauern die Position als ein führender Anbieter von Enterprise-Backup- und -Wiederherstellungssoftware weltweit.

Beschreibung

• Lead and grow a team of Forward Deployed Engineers through hiring, onboarding, coaching, performance management, and career development • Own delivery across a portfolio of enterprise accounts, including planning, milestones, risks, timelines, and customer outcomes • Balance team workload and account assignments based on skills, capacity, customer needs, and growth opportunities • Establish operating rhythms for status updates, delivery tracking, risk management, and early escalation • Manage expectations with executive and technical customer stakeholders • Review solution architecture, guide complex technical decisions, and resolve escalations • Support deployments across cloud, hybrid, and on-premises environments, including Kubernetes, containers, Linux, and cloud infrastructure • Establish technical standards, reusable patterns, and delivery playbooks • Champion AI-forward workflows, reusable tools, and automation • Partner with Sales Engineering, Account Executives, Product, Engineering, Customer Success, and Professional Services on pursuits, escalations, roadmap feedback, and customer delivery • Share field learnings with Product and Engineering to improve the platform and FDE operations

🎯 Anforderungen

• 8–12+ years of experience in technical, customer-facing delivery roles, such as forward-deployed engineering, solutions engineering, platform engineering, or technical consulting • Experience managing engineers or technical delivery teams, including hiring, coaching, performance management, and career development • Strong program and delivery management skills, including managing multiple customer accounts, timelines, risks, and priorities simultaneously • Strong communication skills with executives, business leaders, engineers, and internal teams • Technical depth in deployment and infrastructure, including Kubernetes, containers, Linux, cloud platforms, and hybrid environments • Ability to review technical architecture, understand systems and code, challenge assumptions, and support strong technical decisions • Experience leading customer escalations • Experience using AI-native tools, automation, and modern engineering workflows • Working knowledge of data security, privacy, governance, or regulatory topics across enterprise environments • High-ownership mindset with ability to build trust, create structure, and drive outcomes • Bonus: Experience with DSPM, CSPM, DLP, data governance, privacy platforms, or related security domains • Bonus: Experience leading forward-deployed, professional services, solutions delivery, or technical consulting teams at enterprise scale • Bonus: Familiarity with GDPR, SOC 2, or ISO 27001 • Bonus: Experience using delivery or project management tools • Bonus: Experience working in fast-paced, high-growth, geographically distributed teams

🏖️ Vorteile

• Unlimited paid time off • 12 paid holidays, including 4 global VeeaMe Days for self-care • 24 paid volunteer hours annually through Veeam Cares • Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents • Medical, dental, and vision coverage starting on your first day • Mental health support, therapy sessions, and digital wellness tools via the Employee Assistance Program • 401(k) retirement plan with company matching contributions • Fertility, adoption, and surrogacy support through Maven • AirVet: 24/7 virtual veterinary care at no cost • Legal services, identity protection, and supplemental health insurance options • Tax-advantaged spending accounts for healthcare, dependent care, and commuting • Learning and growth opportunities through LinkedIn Learning, O’Reilly, mentoring, workshops, and learning events such as the annual Global Day of Learning

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