Field Service Engineer

🕒 vor 7 Tagen

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Our Taap

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11 - 50 Mitarbeiter

Gegründet 2012

👥 B2C

🔧 Hardware

B2C • Hardware

Unser Taap ist der umbenannte Name von Virgin Pure. Das Unternehmen, ehemals bekannt als Virgin Pure, ist mit Wasserfiltrations- und -reinigungsprodukten verbunden und scheint weiterhin verbraucherorientierte Wasseraufbereitungslösungen unter der neuen Marke Unser Taap anzubieten; Besucher der alten Website werden zu Unser Taap weitergeleitet.

Beschreibung

• Cover your allocated region and assist others in your team if needed • High completion rate for all jobs either installing or repairing water systems for our customers • Carrying out repairs to our water home systems. • Always identifying and fixing the issue first time, avoiding return visits • Ensure customers are delighted with their home water system returned to full working order • Install water systems in customers’ homes. • Ensure all work is completed to the highest standards, plumbing is error free and kitchen is left clean and tidy. • Set up and demonstrated the water system for the customer, ensuring they enjoy all the amazing features of our taap. • Positive and frequent communication with the scheduling and stock teams to ensure issues are swiftly resolved • Provide an awesome customer experience from the first call until leaving their property. • Go out of your way to drive positive reviews and customer recommendations • Follow all Stand Operating Procedures and defined processes, accurately recording information in our systems • Record all stock consumption accurately in our systems to ensure your van stock aligns to system counts • Complete all stock takes accurately and on time

🎯 Anforderungen

• A winning smile and an engaging personality • History of being a star in previous field service or delivery role • Problem-solving skills that make challenges disappear • Tackle basic plumbing tasks with ease – we're looking for someone who can navigate pipes like Mario (or Luigi!) • A track record of being as reliable as our purified water – we want someone who's as dependable as the sunrise • Your communication and people skills? Top-notch! • Work independently like a pro and know how to juggle priorities • A valid driver's licence and a squeaky-clean driving record

🏖️ Vorteile

• Personal use of company van • Work uniform provided • All work travel expenses paid for • 23 Days Holiday plus Bank Holidays • Monthly Individual Target Incentive & Monthly Team Incentive • Operational overtime regularly available