Yardi Systems Analyst, Technical Experience Required

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Welltower™ Inc. (NYSE:WELL)

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501 - 1000 Mitarbeiter

Gegründet 1970

🏠 Immobilien

🧘 Wellness

Real Estate • Wellness

Welltower™ Inc. (NYSE:WELL) ist ein S&P 500 Immobilienunternehmen, das sich auf Senioren- und Gesundheitsimmobilien in den Vereinigten Staaten, dem Vereinigten Königreich und Kanada spezialisiert hat. Das Unternehmen besitzt und betreibt ein Portfolio von über 2. 000 Senioren- und Gesundheitsimmobilien, die an der Schnittstelle von Wohnen und Gastgewerbe positioniert sind und sich auf lebendige Mietgemeinschaften für ältere Erwachsene konzentrieren. Als operatives Unternehmen innerhalb einer Immobilienstruktur nutzt Welltower disziplinierte Kapitalzuweisung, Datenwissenschaft und eine End-to-End-Betriebsplattform (das Welltower Business System), um langfristiges Wachstum pro Aktie und überlegene Betriebsergebnisse zu erzielen.

Beschreibung

• Support technical administration of the Yardi Voyager system across the organization in the respective modules. • Assist in planning, designing, and implementing Yardi solutions that align with business needs and industry best practices. • Participate in current implementation efforts and assist senior team members in preparation for the targeted go-live date. • Develop an in-depth understanding of system design decisions, data structure, reporting requirements, and processes. • Collaborate with functional teams and consultants to ensure alignment with system best practices. • Support integrations with ancillary systems using tools such as APIs and the Yardi ETL tool, under direction from senior technical staff. • Contribute input to the system roadmap and future platform enhancements. • Coordinate with the Yardi Account Management Team and Welltower senior leaders to support planning and execution of Yardi-related initiatives. • Meet regularly with Welltower module owners and senior technical analysts to document current system performance and recommend enhancements. • Research, analyze, and help resolve software issues in collaboration with the yardi product support team and our internal yardi helpdesk. • Provide technical support to property operators. • Assist in monitoring system stability and usage. • Use SQL scripts to improve reporting capabilities; assist in the development of database tables and reports to meet business requirements. • Maintain documentation of user permissions, menus, and system security settings. • Support compliance with internal audit and IT controls. • Stay current on Yardi system updates and communicate relevant changes to internal stakeholders. • Assist with testing, deployment, and documentation for enhancements, upgrades, and patches within change management processes. • Coordinate with 3rd party vendors to support system roadmap and technical deliverables. • Support the development of data set processes; assist in analyzing large data sets to improve data quality and performance. • Help maintain the data dictionary and support efforts to ensure master data integrity. • Identify opportunities for automation and assist in implementing process improvements using data insights.

🎯 Anforderungen

• Bachelor’s degree in computer science, information technology, or related field, or equivalent work experience • Strong knowledge of the Yardi Voyager product suite with at least 3 years in a support capacity • 3-5 years of experience in technical support, help desk, or IT roles • Experience with help desk platforms, ticketing systems, and customer relationship management tools (JIRA, ServiceNow, Zendesk) • Proficient troubleshooting skills with a solid understanding of web-based applications, SaaS products, and general IT systems • Relevant certifications (ITIL, Help Desk Management) are a plus • Agile, Six Sigma, or PMP certification strongly preferred

🏖️ Vorteile

• Competitive Base Salary + Annual Bonus • Generous Paid Time Off and Holidays • Employee Stock Purchase Program – purchase shares at a 15% discount • Employer-matching 401(k) Program + Profit Sharing Program • Student Debt Program – we’ll contribute up to $10,000 towards your student loans! • Tuition Assistance Program • Comprehensive and progressive Medical/Dental/Vision options • Professional Growth • And much more!