Dating Expert – Sales, Matchmaking

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🕒 vor 7 Monaten

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When We First...

WebsiteLinkedInAlle Stellen

1 - 10 Mitarbeiter

Gegründet 2024

👥 B2C

☁️ SaaS

🏪 Marktplatz

B2C • SaaS • Marketplace

When We First... ist eine Dating- und Partnervermittlungsplattform, die personalisierte menschliche Vermittlung mit App-Technologie kombiniert, um kuratierte, absichtsvolle Verbindungen zu bieten. Der Dienst legt Wert darauf, schnelle, oberflächliche Likes durch bedeutungsvolle Matches zu ersetzen, indem er echte Vermittler („Der Menschliche Button™“), verifizierte Profile, Einblicke und Analysen sowie einen Marktplatz für Partnerdienste (Fotografen, Wellness-Coaches, Astrologen) einsetzt. Es bietet personalisiertes Coaching, Profilunterstützung und maßgeschneiderte Vermittlung basierend auf Beziehungszielen, Lebensstil und Empfehlungen von Freunden oder Familie.

Beschreibung

• Conduct sales interviews with potential clients and meet personal sales targets • Adhere to When We First’s policies, procedures, training guidelines, scripts, mission, vision, and values • Communicate with customers via phone, email, or text for sales inquiries or customer service escalations, ensuring quality assurance • Manage and update client profiles in Salesforce, Segment, and the in-app system • Monitor sales calls and log all client interactions, ensuring seamless CRM updates • Maintain a portfolio of matchmaking clients, conducting weekly check-ins and facilitating coaching sessions as needed • Match clients based on compatibility, relationship goals, and preferences • Ensure that client profiles and activity are kept up-to-date and accurate in the CRM • Coordinate dates for clients, making reservations and communicating details to each party • Track date schedules and ensure timely follow-up with clients and matches • Upgrade or renew matchmaking clients as appropriate to meet client's goals and needs • Embrace an all-hands-on-deck approach during the launch phase, assisting with various tasks as needed

🎯 Anforderungen

• At least five years of proven success in sales and/or matchmaking • A proven track record of working successfully with high-end clients in the matchmaking industry, including coaching experience • Coaching certification a plus • Strong client service background and ability to create and maintain a positive team environment • Experience working in both face-to-face and remote environments • Excellent interpersonal, communication, and conflict resolution skills • Proficiency with technology, including CRM systems (especially Salesforce), Outlook, and softphone technology, with a willingness to learn new systems • Ability to multitask and manage client and team relationships in a fast-paced, tech-driven environment • Organized, detail-oriented, and thorough in documenting interactions • Demonstrated leadership competency and the ability to continuously improve professional skills through self-education, training, and webinars.

🏖️ Vorteile

• Flexibility of a fully remote position