Market Manager

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Whistle Express Car Wash

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 2014

🚘 Automobilindustrie

👥 B2C

Automotive • B2C

Whistle Express Car Wash ist ein regionaler Express-Autowaschbetreiber in Ohio. Das Unternehmen betreibt mehrere Drive-through-Standorte (z. B. in Canton, Medina und Brunswick) und bietet abgestufte unbegrenzte monatliche Waschmitgliedschaftspläne an (Preise variieren je nach Standort). Es bietet eine mobile App und ein Online-Portal zum Kauf und zur Verwaltung von Plänen, fördert gelegentliche Sonderangebote und bietet vor Ort kostenlose Detailcenter-Annehmlichkeiten wie Staubsauger, Innen- und Glasreiniger, Mikrofasertücher und Mattenreiniger an. Die Website verweist auch auf Flottendienste und Standardinformationen zu den Filialen (Standorte, Karrieren, Kontakt).

Beschreibung

• Oversee day‑to‑day operations for 4–8 express carwash sites • Conduct regular site visits to check wash quality, cleanliness, staffing, and compliance. • Help Site Managers execute company standards and follow standard operating procedures • Assist with scheduling, labor planning, and task delegation during busy periods or staffing gaps • Coach and support Site Managers to build strong, engaged teams • Assist in hiring, onboarding, and training front‑line team members and future leaders • Support performance management by giving clear, direct feedback • Ensure every location delivers fast, friendly, and consistent service • Support Site Managers in resolving customer concerns when needed • Help drive membership engagement and service quality across the area • Ensure consistent adherence to safety rules, equipment handling guidelines, and chemical management • Verify that all sites maintain required cleanliness, equipment checks, and daily/weekly routines • Identify operational gaps and help Site Managers close them quickly • Monitor daily equipment performance and partner with maintenance teams to schedule repairs • Help coordinate preventative maintenance and follow‑up on work orders • Review location‑level KPIs with Site Managers and help build action plans for improvement • Share performance updates with the Market Director, including risks and opportunities

🎯 Anforderungen

• 3+ years of leadership experience in express carwash, retail, service, or field operations • Experience managing or supporting multiple locations preferred • Strong communication, coaching, and problem‑solving skills • Ability to travel daily between assigned locations • Comfort working around mechanical equipment and in outdoor environments • Ability to stand and walk sites for extended periods • Ability to lift 25–50 pounds as needed during site visits • Ability to work outdoors year‑round

🏖️ Vorteile

• Fast, friendly, and consistent service • Positive, safe, and productive work environment