Senior Lifecycle Marketing Manager

🕒 vor 2 Monaten

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

🎡 Marketing

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Wistia

Wistia

51 - 200 Mitarbeiter

Gegründet 2006

📣 Marketing

💼 Beratung

☁️ SaaS

💰 €17.000.000 Debt Financing - Wistia im 2018-07

Marketing • Consulting • SaaS

Wistia ist eine Videomarketing-Plattform für Unternehmen, die gehostete, werbefreie Videospeicherung und -einbettung, Webinar-Hosting, Aufnahme und KI-unterstützte Bearbeitung sowie detaillierte Zuschaueranalysen bietet. Sie stellt marketingorientierte Funktionen wie Lead-Erfassung, SEO, Lokalisierung, Integrationen mit Marketing-Automatisierungstools und APIs zur Verfügung, um maßgeschneiderte Videoerlebnisse zu schaffen, sodass Teams Video-Inhalte über Web- und Marketingkanäle erstellen, verbreiten und messen können.

Beschreibung

• Help users discover, adopt, and realize ongoing value from Wistia’s video and webinar platform. • Own the strategy and execution of 1:many and 1:few lifecycle programs, primarily through email. • Drive product adoption, feature awareness, and cross-sell/purchase readiness across trial and customer audiences. • Build and evolve trigger-based, behavior-driven email programs. • Mine and analyze the customer database to identify underserved segments, under-engaged users, and untapped lifecycle moments. • Develop a customer delight program that rewards customers and turns them into brand advocates. • Partner with Content to identify gaps and shape the content roadmap. • Integrate lifecycle email with events, webinars, product marketing, launches, and feature releases. • Partner with Marketing Operations on HubSpot strategy and architecture. • Leverage AI tools to scale email-program sophistication, output, segmentation, and experimentation. • Define and track KPIs tied to adoption, engagement, and cross-sell readiness. • Translate customer-behavior data into recommendations for broader marketing investments. • Collaborate with Content, Growth Marketing, Growth Product, Marketing Operations, and Customer Success.

🎯 Anforderungen

• 9+ years of email and lifecycle marketing experience at a B2B SaaS company. • Consistent track record of owning marketing strategy and program outcomes, not just execution. • Hands-on individual-contributor orientation. • Meaningful, practical experience using AI tools for content generation, segmentation logic, and experimentation. • Deep HubSpot expertise, including segmentation, automation workflows, dynamic content, and program-level architecture. • Ability to co-own HubSpot with a Marketing Operations partner. • Strong cross-functional influencing skills with Content, Events, Webinars, Product Marketing, and Growth Product teams. • Ability to build alignment and achieve results without direct authority. • Genuine user-advocacy mindset. • Strong analytical skills with funnel and engagement data. • Experience with adoption- and engagement-focused lifecycle programs. • Understanding of using email to build product habits and deepen customer relationships. • Experience with PLG or product-led growth motions is a meaningful plus.

🏖️ Vorteile

• Employee stock options • 401k with 3% company contribution, regardless of whether you contribute • Roth 401k available • Fully paid healthcare, dental, and vision insurance premiums, including family plans • Pre-tax FSA and Dependent Care Account • 16 weeks of paid parental leave • Flexible Time Off • Annual professional development stipend for courses, conferences, and more • New hire bonus to enhance home office setup • Pet insurance discount

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