Operations Manager

Stelle nicht auf LinkedIn

🕒 vor 1 Tag

🇬🇧 Vereinigtes Königreich – Remote

💵 £55.000 - £60.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

👻 Geisterscore 0%

Was es bedeutet: wie wahrscheinlich diese Stelle offen bleibt, ohne dass aktiv eingestellt wird.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Lebenslauf hochladen

Westbury Street Holdings

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

🍽️ Lebensmittel & Getränke

🏨 Gastgewerbe

🤝 B2B

Food & Beverage • Hospitality • B2B

wsh ist die Muttergesellschaft führender Marken, die in den Bereichen Gastronomie und Gastgewerbe tätig sind. Unser Ziel ist es, die Besten zu sein, und wir setzen uns außergewöhnlich hohe Standards, weil wir leidenschaftlich an unser Essen, unseren Service, unsere Mitarbeiter und unsere Kunden glauben.

Beschreibung

• Provide leadership and direction to direct reports and ensure high service levels • Take responsibility for company Health & Safety and promote a culture of excellence • Proactively present BaxterStorey to the South Wales marketplace and pursue growth opportunities • Work with sales teams on leads, tenders, presentations and site show rounds • Conduct market research to identify business development opportunities and new market sectors • Build prospective-client relationships and mobilise new contracts • Follow up leads and secure appointments • Monitor and contribute to client Service Level Agreements and report performance themes • Build client relationships while ensuring onsite managers remain primary contacts • Ensure direct reports meet client needs, contractual obligations and company values • Manage contract finances within budget and report to the Operations Director • Ensure compliance with company policies and procedures • Conduct quarterly Health & Safety site audits and communicate new policies • Work with clients, suppliers and teams to identify service improvements and share feedback • Recruit, induct, appraise, coach, mentor and develop direct reports • Write job descriptions and person specifications • Support grievance and disciplinary procedures • Create development, improvement and succession plans • Recognise and reward exceptional performance

🎯 Anforderungen

• Proven track record of successfully managing multi-site operations and multiple clients • Proven track record of successfully leading and managing managers • Experience managing service level agreements and key performance indicators • Experience leading a department or business function • Experience of data analysis and interpreting and presenting data in a business environment, including proposals • Proven track record of presenting management information and collating and reporting statistics for performance measurement • Some experience in a catering environment is desirable • Up-to-date knowledge of current foodservice developments and food trends • Microsoft Office, particularly Word, Excel and PowerPoint, to at least intermediate level • Strong working knowledge of employment legislation relating to grievance, disciplinary, managing attendance and recruitment • Strong working knowledge of Health & Safety processes and their implementation • Charismatic leadership skills, ability to engender trust and engage at all levels • Influencing and motivational skills • Strategic expertise and commercial vision • Strong decision-making skills and ability to remain thoughtful and objective while responding quickly to external events • Ability to set compelling visions and develop stretching objectives • Ability to travel across South Wales and to the UK for wider business events and meetings • Must spend at least 60% of time on site in client locations • Flexibility and open-mindedness in an ever-changing business

🏖️ Vorteile

• Car allowance, or company car • Bonus • Pension with employer contribution • 28 days annual leave • Family private medical cover • Ongoing training and development with access to company academies • Access to Perkbox benefits app providing access to high street discounts and benefits • Option to work at home when not in a client location