Associate Systems Analyst – Clinical Help Desk

🕒 vor 3 Tagen

⚔️ Virginia, West Virginia – Remote

⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

⚙️ Systemingenieur

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WVU Medicine

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10.000+ Mitarbeiter

⚕️ Krankenversicherung

Healthcare Insurance

WVU Medicine ist ein umfassendes Gesundheitssystem, das der West Virginia University angegliedert ist und medizinische Dienstleistungen über ein Netz von Krankenhäusern in ganz West Virginia anbietet. Das System umfasst bekannte Einrichtungen wie das J. W. Ruby Memorial Hospital, WVU Medicine Children's und verschiedene andere regionale medizinische Zentren. WVU Medicine bietet eine breite Palette von Gesundheitsdienstleistungen, darunter spezialisierte und fortschrittliche medizinische Behandlungen wie roboterassistierte Herzchirurgie. Es ist auch in der medizinischen Ausbildung, Forschung und in gesundheitsbezogenen Gemeinschaftsinitiativen aktiv und betont eine Mission, der Gemeinschaft, die es bedient, hochwertige Versorgung zu bieten.

Beschreibung

• Supports the design, implementation, and maintenance of software systems to meet organizational needs. • Assists in system troubleshooting, providing end-user training, and performing basic project coordination. • Works closely with senior team members to ensure system functionality, deliver user support, and enhance operational efficiency. • Contributes to the successful integration and optimization of technology solutions, while providing foundational technical and administrative support for various projects and tasks. • Engages in testing activities to verify and optimize system performance, documenting results and identifying areas for improvement. • Helps implement and test system updates for basic workflows, ensuring reliable functionality and supporting optimization initiatives. • Collaborates on system enhancements and optimization focusing on organizational needs, improving efficiency and best practices. • Provides end-user support and training to ensure effective use of systems.

🎯 Anforderungen

• Bachelor’s degree in Computer Science, Information Technology or a related field OR two (2) years of relevant experience. • Relevant certifications and/or proficiencies may be required for this position, with a target completion within 90 days following formal training provided by WVUHS Information Technology. • Experience in applicable business, clinical, imaging, or web application systems, including advanced workflows, focused on driving efficiency and optimization. • Proficiency in systems administration and providing strategic insights and improvements to business operations. • Experience working in inpatient and outpatient clinical settings, with a focus on improving patient care processes through advanced system implementations. • Understanding of clinical data management and healthcare interoperability standards (HL7, FHIR, DICOM). • Knowledge in Cloud-based healthcare applications and web services, ensuring secure, scalable, and efficient system architecture supported by this role. • Knowledge of reporting tools, delivering actionable insights and enhancing decision-making processes through comprehensive data analysis and reporting capabilities.

🏖️ Vorteile

• Supports professional development opportunities