Client Success Advisor

🕒 vor 9 Tagen

🏄 California, Idaho, +3 weitere Bundesländer – Remote

🏄 California – Remote 🥔 Idaho – Remote 🎰 Nevada – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $28 - $44 / Stunde

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🏆 Customer Success

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

Jetzt Bewerben

Ähnliche Remote-Jobs finden

E-Mails für Remote-Jobs erhalten

📊 Überprüfen Sie Ihre Lebenslauf-Bewertung für diese Stelle

Verbessern Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie Ihre Lebenslauf-Bewertung vor der Bewerbung überprüfen.

Lebenslauf hochladen

Zoetis

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

Gegründet 1952

🧬 Biotechnologie

💊 Pharmazie

🔬 Wissenschaft

Biotechnology • Pharmaceuticals • Science

Zoetis ist das weltweit führende Tiergesundheitsunternehmen, das sich der Förderung der Welt und der Menschheit durch die Weiterentwicklung der Tierpflege verschrieben hat. Mit über 70 Jahren Innovation entwickelt Zoetis ein breites Portfolio und eine Pipeline von Medikamenten, Impfstoffen, Diagnostika und Technologien, die eine kontinuierliche Versorgung gewährleisten, um Tierkrankheiten vorherzusagen, zu verhindern, zu erkennen und zu behandeln. Das Unternehmen ist in mehr als 100 Ländern tätig und unterstützt Viehzüchter, Tierärzte und Tierhalter auf der ganzen Welt. Zoetis wird von der Wissenschaft angetrieben und teilt die Leidenschaft für die Mensch-Tier-Bindung mit dem Ziel, eine nachhaltigere und gesündere Welt für alle zu schaffen.

Beschreibung

• Provide exceptional service, advisement and order-taking for clients and veterinarians that call Platinum Performance daily • Apply critical thinking and problem solving to provide supplement recommendations for clients and their animals • Serve and nurture client relationships to achieve a targeted NPS and targeted retention • Compose clear correspondence to clients through email and text to provide the highest level of friendly, informed, and personalized service recommending products that produce results or to solve moderately complex problems • Work cohesively with other Platinum Advisors and Client Success Manager to learn with a growth mindset • Shows capacity to learn both technical (nutrition) and operational (systems) skills • May seek input of other Advisors or assist to serve as a resource for the minimally complex problems • Work collaboratively and cross functionally with other departments within Platinum Performance including Production, Quality Assurance, and Shipping.

🎯 Anforderungen

• Knowledge and/or background experience of equine or small animal nutritional products; or the equine industry • Bachelor’s degree, preferably in Animal Science, Nutrition, Agricultural Business, or related fields • Knowledge of equine or small animal nutritional products; or the equine industry • Ability to accurately communicate on subjects of equine and small animal nutritional products; or the equine industry • Ability to perform a variety of tasks utilizing a wide degree of creativity and attention to detail • Excellent communication skills with clients and team members • Ability to read general business periodicals, professional journals, technical procedures, or government regulations • Ability to write reports, business correspondence, and procedure manuals • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public • Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times • Basic math skills required • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form • Ability to deal with problems involving several concrete variables in standardized situations • To perform this job successfully, an individual should have working knowledge and experience with basic computer programs such as Microsoft Access, Excel, Word, Outlook, and Web Mail • knowledge of media production, communication, and dissemination techniques and methods • Knowledge of and experience with business management, strategic planning, resource allocation, production methods, leadership techniques, and coordination of people and resources • Skilled at developing, motivating, and directing people as they work and identifying the best people for the job. • Some travel required • Able to provide a quiet work environment and internet access.

🏖️ Vorteile

• healthcare and insurance benefits beginning on day one • a 401K plan with a match and profit-sharing contribution from Zoetis • 4 weeks of vacation